Complaint Review: SafeCart - Internet
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- Author Not Confirmed
- SafeCart Internet United States of America
- Phone:
- Web: www.safecart.com
- Category: Computer Software
SafeCart Purchase of SpeedyPC and Privacy Controls software, Internet
*UPDATE Employee: SafeCart Charge
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I purchased SpeedyPC software 12/1/11 and when I got the invoice online I found I was charged for Privacy Congtrol software also. I called the activation number and told the lady I spoke with that I did not order the Privacy sofrware but she didn't offer to cancel that part of the invoice. As I proceeded with the activation process the lady attempted repeatedly to get me to sign up for a technical support service that would cost over $300 per year.
I told her several times I did not need that, we are a State agency and have a whole technical support division. I also asked her several times to just cancel the purchase or connect me with someone who could cancel ther purchase but she kept talking over me and refused to do so. I have attempted to call the company but no one answers and I am left on hold for long times.
This report was posted on Ripoff Report on 12/06/2011 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/safecart/internet/safecart-purchase-of-speedypc-and-privacy-controls-software-internet-805559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
SafeCart Charge
AUTHOR: CustomerSupport - (Canada)
SUBMITTED: Thursday, February 23, 2012
Hello,
SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, games and the like. With support for multiple currencies, we provide digital download product publishers a way to accept online payments for their products.
If there is anything we can help with or clarify for you please give us a call M-F 6am to 5pm PST or email us at customerservice@safecart.com
Regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
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