Complaint Review: SAFECART.COM / DRIVER DETECTIVE.COM - Internet
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- Author Confirmed
- SAFECART.COM / DRIVER DETECTIVE.COM .SAFECART.COM Internet U.S.A.
- Phone: 800--209-6437
- Web:
- Category: Computer Software
SAFECART.COM / DRIVER DETECTIVE.COM / Support@drivershq.com OFFERED A FREE DOWNLOAD THEN CHARGED MY PAYPAL ACCOUNT $39.90 PAYPAL HAS NO ADDRESS AND SAYS THAT SAFECART IS NON-US-VERIFIED Internet
*UPDATE Employee: Your $39.90 SafeCart charge
*Consumer Suggestion: driver detective not free
Show customers why they should trust your business over your competitors...
free down load isn't free they charged my paypal account 39.90 i've sent emails called the 800 numbers and can't get in touch with any human voice
Business Name:
SafeCart (The recipient of this payment is Non-U.S. - Verified)
Email:
customerservice@safecart.com
Shipping Address:
No Address Provided
Business Contact Information
Customer Service Email: customerservice@safecart.com
Customer Service Phone: 800-209-6437
Order Description:
Driver Detective, Driver Detective
Janeace
fayetteville, Arkansas
U.S.A.
This report was posted on Ripoff Report on 03/05/2009 04:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safecartcom-driver-detectivecom/internet/safecartcom-driver-detectivecom-supportdrivershqcom-offered-a-free-download-then-c-431220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
driver detective not free
AUTHOR: anonymous - (USA)
SUBMITTED: Monday, October 26, 2009
i have had the same experience. i could not reach a human being at driver detective and you have to use their website to send emails for a refund. (which worries me)
after several emails and nothing i contacted my credit card company and they are checking into it. it was the charge on my credit card that first alerted me to the problem.
safecart is just another type of paypal. they have nothing to do with driver detective (who should not be advertising "free" scans when they are clearly not free.) i am hoping that safecart will resolve this today. fyi.... safecart is on pacific time.
i suggest going through your credit card company and/or safecart. they should be able to help you.
#1 UPDATE Employee
Your $39.90 SafeCart charge
AUTHOR: Christine - (Canada)
SUBMITTED: Monday, March 09, 2009
Hello Janeace,
SafeCart is an online payment processor for many different software publishers. While we assist with payments, we do not sell any software directly and as such we do not offer any free software. Having said that, if you had inadvertently purchased software and you would like to request a refund for it, we are more than happy to assist you. Please contact us directly at customerservice@safecart.com.
Kind regards,
Christine
SafeCart Customer Service
www.SafeCart.com
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