Complaint Review: Samsung
Samsung "out of warranty" due to water damage...NEVER BEEN WET! Plano Tx
*Author of original report: To Author TYG ()
*Author of original report: Guess what..YOU'RE WRONG!
*Consumer Comment: AUTHOR: Tyg - () Rebuttals
*General Comment: Litmis
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I purchased a Samsung Galaxy S III less than two months ago. When it arrived, the Samsung charger did not work. I borrowed a friends Galaxy S III charger, seemed to charge just fine with it so I wasn't aware there was an issue inside the phone! Within 1-2 months the phone quit holding a charge...it would drain, without use, within a couple of hours. I called Samsung, sent them the phone to be repaired. Within a couple of days I got a call saying I needed to pay $249.00 for the repair because my warranty was invalid due to PBA corrosion! Mind you, this phone had been plugged in at 10% battery,unplugged at 100% battery, and was kept laying on the original box on my nightstand,
or (of course in a case) in my purse which only holds the phone and my wallet--since purchased...because of cancer I barely leave the house! So, there is NO WAY the phone could have ANY damage, let alone water damage...NO WAY!! I told them to just return the phone as I would not pay for their damaged product again! Since then, (last two days), I have found several people posting the same complaint..."out of warranty" due to water/PBA corrosion... This seems to be a Samsung Scam!! Or, maybe Samsung is sending out "damaged" new phones from their warehouse? I don't know, but if you are like me,this is a problem and ...I am not able to buy a new phone after the cost of this one. Could anyone let me know if there is a class-action suit against Samsung for this issue? I would like to be included! Thank You.
This report was posted on Ripoff Report on 06/21/2014 07:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/samsung/nationwide/samsung-out-of-warranty-due-to-water-damagenever-been-wet-plano-tx-1156464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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