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Report: #1001782

Complaint Review: Schuykill Valley Airport Shuttle - Reading Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Max Robitzer — Woodsville New Hampshire United States of America
  • Schuykill Valley Airport Shuttle 2385 Bernville Road Reading, Pennsylvania United States of America

Schuykill Valley Airport Shuttle Unacceptable & Terrible Service Reading, Pennsylvania

*Consumer Suggestion: To take action

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On 1/9/2013 had paid reservation with SCHUYKILL VALLEY AIRPORT SHUTTLE for pick up at Philadelphia airport for car service to Reading.   Spoke with their driver 1 hour 6 minutes prior to scheduled arrival of 8:49 PM.  He never arrived.  Upon Arrival four phone calls were made to Schuykill Valley Shuttle driver,  giving  EXACT location as to pick up location at Terminal A East of Philadelphia Airport.  He refused to answer his phone and did not call  back.   Company phones were called

and had to leave messages also. At approximately 10PM  another car service was located  to get ride to Reading (At almost triple original price).   Called Schuykill valley next two days for explanation and refund; again was able to leave message only.  A letter Was sent to company 1/11/13 and have had no response nor refund. VERY Unaccepatble to say the least. Do Not Recommend under any circumstances.

This report was posted on Ripoff Report on 01/23/2013 08:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/schuykill-valley-airport-shuttle/reading-pennsylvania-19605/schuykill-valley-airport-shuttle-unacceptable-terrible-service-reading-pennsylvania-1001782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

To take action

AUTHOR: Joel milski - (United States of America)

POSTED: Wednesday, January 23, 2013

In Pennsylvania, all limousine and taxi services are regulated by the PA Public Utility Commission.  To see any real resolution you need to make a formal complaint against the company.  The company will certainly respond to that complaint or risk losing their authority to provide service.  Their website to file a complaint is : http://www.puc.state.pa.us/consumer_info/transportation/filing_complaints.aspx

Also you can find a phone number on that website to call a compaint in.

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