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Report: #992743

Complaint Review: scoresense - dallas(internet) Texas

  • Submitted:
  • Updated:
  • Reported By: evilfeline — mobile Alabama United States of America
  • Author Not Confirmed What's this?
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  • scoresense 4447 northcentral expressway suite:110pmb406 dallas(internet), Texas United States of America

scoresense took unauthorized charge of 29.95 out of jpint checking account and wont let me cancel because husband name is on debit card. dallas(internet), Texas

*UPDATE Employee: ScoreSense

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my husband i check his credit on scoresense for 1.00 (that was to get started).  we intered info.  never received no welcome e-mail or anything.  never said that they were gonna charge 29.95 a month.  they took out 29.95 on 1-4-13 off our joint debit card. he put his name down.  i called to cancel membership because this was not authorized.  they wouldnt cancel membership because my husband had his name listed on the card.  any one with common sense knows that you cant put both names down.  i fought her tooth and nail over the phone.  no help at all.  my husband is an otr truck driver and only home for a few days a month.  he has no cell phone i take care of everything.  i want my money back into my account.  now am gonna have to call bank to close account or stop them from taking money out of our account.  this has to be stopped.  they are unprofessional  and wont help you at all. joint account is joint with both parties on it.  can anyone help get our money back. please.  never use them they are deciteful people out to cam and make a buck from desperate people.  am highly aggravited.

This report was posted on Ripoff Report on 01/07/2013 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/scoresense/dallasinternet-texas-75205/scoresense-took-unauthorized-charge-of-2995-out-of-jpint-checking-account-and-wont-let-m-992743. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - (USA)

POSTED: Monday, January 07, 2013

Hi,

If you would like to speak with someone directly, please contact our Customer Care team at 855-540-3895 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 8PM CST
Saturday, 8AM to 5PM CST
Sunday, 12PM to 6PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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