Complaint Review: Scrappydogscooters - St George Utah
- Scrappydogscooters 1812 W Sunset Blvd Suite 31 St George, Utah United States
- Phone:
- Web: http://www.scrappydogscooters.com/
- Category: motorcycle parts, Motorcycles
Scrappydogscooters chinesescooterparts RnD Moto Never shipped paid-for parts or responded to inquiries, chargebacks or BBB complaint St George Utah
*Author of original report: Neglected to add the RnD Moto web site
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In May 2018 I purchased about $71 worth of repair parts for a Chinese 50 cc scooter, in short I never got the parts, response to emails or tracking, an "item not received" filed with my Visa card and Paypal granted the merchant about 2 more weeks to respond to those, no response came and both cards credited my accounts back with the funds.
Since then I found numerous other scooter owners on scooter forums posted that likewise- they paid for parts they never received, some of these go back many months.
Some research on my part into the domain names of scrappydogscooters.com their "mobile friendly" site chinesescooterparts.com revealed a Richard (Rick) Main in Veyo NV owned them.
A state issued business license was obtained for Alchemy Motive/scrappydogsscooters/Rick Main
Then a recent find of an RnD Moto who claimed they simply purchased the inventory from Rick Main and were a "new" business brought about more evidence and more questions. It was discovered that the "new" business license under the name of "RnD Moto" had "Rick Main" on it, further checking revealed the RnD Moto's own web sitedomain was registered in Mr Main's name, and last but not least, when PayPal refunded my money from the dispute I filed against scrappydogsscooters- has the name of the seller as "RnD Moto" with Richard Main, and his email address @ Alchemy.
During a FB messenger chat with a woman at RnD who asked me to remove my negative review was done about 8 days ago, on a Friday night I told her I would remove my review if she could provide documention proving her claims of simply buying INVENTORY from Mr Main, and showing to me that there is no connection to Mr Main, I.E. that he didn't simply move as people said he posted he planned to to Utah, and changed his business name. She never got back to me on that with any documentaion or response.
So far as all the evidence I uncovered shows, I find Richard (Rick) Main of Scrappydogsscooters.com et al also appears on Alchemy Motive' Nevada state business license and RnD Moto's officially issued Utah state business license, their domain registration through Godaddy.com and the Email/Paypal account used by him is the very one showing the seller was RnD Moto that Paypal refunded my money from.
It appears from all of those findings and documents that the whole thing was simply a business name change with the same man behind all of it- Rick Main/Scrappydogscooters
This report was posted on Ripoff Report on 07/14/2018 06:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/scrappydogscooters/st-george-utah-84770/scrappydogscooters-chinesescooterpartsrnd-moto-never-shipped-paid-for-parts-or-responded-1451804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Neglected to add the RnD Moto web site
AUTHOR: TaoTao 2018 - (United States)
SUBMITTED: Sunday, July 15, 2018
I should have included the URL as I had included the domain registration showing the connection to Rick Main/ Scrappydog rndmoto.com/
Additionally, within a 24 hour period on RnD's facebook page 7 five star reviews all of a sudden appeared, some of them posted "11 hours ago" which made me suspicious that they were all fake.
As I checked a couple of the profiles of people who posted these, one was a woman who appeared to be at least 70 years old, with nothing "scooter" related at all on her timeline, and her last actual posted comment on her timeline was just 2 lines of text posted in June of 2017- over a year ago, and her previous post before that was May 2016, suddenly she posts a whole paragraph of glowing comments and five star rating in a "review" for RnD Moto on their Facebook page.
Another five star reviewer's Facebook page has no posts on it from him since 2008, with only profile photo updates since then.
A third five star reviewer has almost no content on her Facebook timeline, nothing scooter related and yet she claimed she was "shopping on line and came across RnD Moto and got her order FAST"
Yet another five star reviewer's profile says he is a minister and journalist, no posts on his timeline other than a short comment to someone last April, no scooter content at all, no other real content.
Another five star reviewer's last Facebook content was sharing a video a year ago,
One other five star reviewer had a motorcycle on his timeline but not much else, no real activity or content other that he updated his profile picture on Dec 6th, 2015
I don't buy these reviews and call them fake, paid for, employees or friends asked to post them to counter the only previous review there was- a negative review.
In short, don't believe five star reviews and take them with a grain of caution- it's too easy to get friends, employees and others to post such reviews, investigate the people posting such reviews claiming glowing customer service etc., real people rarely do this, and real people don't have Facebook pages that are all mostly devoid of any real content and activity, or their last activity was 1-2 years ago and they suddenly pop out of the woodwork to post a paragraph long glowing review on a web site!
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