SealSkinCovers Credit Card Abuse and no product Conroe Internet

I ordered a cover for my UTV and received a confirmation of order. My credit card was billed and collected then I get another email stating the cover is back orederd for 3 more days. After 3 days no update as to order status so I called. I called and was advised that the back order was extended for another week. I advised that it is not customery to collect monies until product is available and prepared or shipping. I waited another week and still no update. A day later I got an email stating that I had cancelled my order (no refund showed up on my credit card), so I called again. I was told the cover ordered was backordered and they could not tell me when it would be filled. I stated that in Texas, it is considered Credit Card Abuse if monies are collected and no product is provided or mislead on its delivery. I stated I didn't cancell the order either. The customer service representative became condecending and rude. I immediately cancelled the order and asked for an immediate refund pending possible criminal investigation. In 31 years as an investigator in organized crime and a Phd in Sociology, I have found that questionable business operations when confronted with legal action will quickly suffice the complaint, hoping it will go away. My credit card was refunded the next day. Caveat emptor.