Complaint Review: Sears -
- Sears United States
- Phone: 1-800-732-7747
- Web: Www.sears.com
- Category: warranty
Sears product warranty, Sears.com Sears taking 2+ to bring replacement
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I paid money for appliance warranty when I bought it. Appliance (washing machine) broke after 1 year. Call service and they come out and tear washer apart, say it will take 2 weeks to order parts so I should just get a replacement because it will be faster.
Replacement ordered a few days later on 4/22/2019. It is now May and after calling they say they cannot deliver a replacement until JUNE 5. I asked for another kind of washer they say they cannot deliver anything to me until June 5 and they cant do anything. On their online site ALL the washers say 3+ day delivery which is very misleading.
They offer $50 apology check that will be sent in 12 weeks. Meanwhile I’m spending that much at the laundromat every week and I still have almost a month to go! They won’t refund any money to me for the warranty I paid for.
This report was posted on Ripoff Report on 05/08/2019 05:26 PM and is a permanent record located here: https://www.ripoffreport.com/report/sears/product-warranty-dotcom-bring-1478439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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