Sears Telemarketing Scam Unknown USA

 This is not a scam, but it is a telemarketing "boiler room". I retired recently from Sears, after 15-plus years as a Brand Central Sales Associate, & know the program is legit. They do get access to some good deals, so I would recommend that you channel your frustration and not "cut your own nose off in spite of your face", so to speak. The caller was probably the "typical" FRUSTRATED  telemarketing employee under tremendous pressure to sell to leads ( thus their "snotty" closing remarks).  

This is a relatively new service they are "test driving" through contacts in the travel industry.  They have some buying clout and would definately like to have positive word of mouth your perception of the program, rather than labeling it "a scam".

I suggest, if you have the time, to send feedback on your experience to the corporate officer responsible for overall supervision of this program. Their web addy is: http://www.searsholdings.com/  ; their "snail mail" is:

Sears Holdings Corporation

3333 Beverly Road
Hoffman Estates, IL 60179
(847) 286-2500

I think that Jeff Balagna, their reasonably new, Executive Vice President And Chief Information Officer would like to help you feel better about a bad experience with one of their products/services. He certainly knows who heads up this telemarketing division.

If you can't find the actual person to complain to contact, (or don't have the time to research them) generic complaints can be addressed to:http://www.sears.com/csemail/nb-100000000020508?adCell=W3 or via:  http://ecorporateoffices.com/Sears-551

Hope this will be of some help.