shipito I did pay for a forward mail service like i do since 2009, but this time Shipito has refuse to send me the letters that i received. so after that i paid for the service shipito didn't ship any of my letters and this did caused me to lose documents and money. I did request a refund and they did refuse to refund my full amount of $32.99... Internet California

I did pay for a forward mail service since 2009, but on my last request in March 2013 Shipito has refuse to send me the letters that i received. so after that i paid for the service shipito didn't ship any of my letters and this did caused me to lose documents and over $200 in value. I did request a refund and they did refuse to refund my full amount of $32.99.
The reason why they didn't ship my letter was because they said to me that a signed USPS form 1583 was not enough. They made me sent to them; a copy of my passport, my bills, my DL, my credit card the signed form 1583 when any other similar service company sometime they don't even request a USPS form 1583. I was a client since 2009 and they never request any notarize USPS 1583 before now they won't ship my letter if i don't have a notarize USPS 1583 i explain shipito that in Canada a notarize signature cost money but they didn't care, so i checked on other company like Bongo and they don't need any notarize USPS 1583 because its not needed. So now i been emailing back and fort with shipito support but they said that they can't do anything for my refund.

So i decide to file a claim for the $32.99 paid to shipito, and i request a full refund for $32.99.