Complaint Review: Shopper Local, llc - Durham North Carolina
- Shopper Local, llc 2222 Sedwick Rd Ste 102 Durham, North Carolina USA
- Phone: 1-877-251-4592
- Category: Advertising Agencies
Shopper Local, llc ShopperLocal , AdCart, Ad Cart, RTN, Register Tape Network, Greg Lindberg RipOff! Scam, double billed, never printed ads, settled BBB complaint then sold my account to collections. Never provided service. Horrible Durham North Carolina
I resolved a complaint with ShopperLocal through BBB. However, after I accepted the resolution they have billed me AGAIN! for services NEVER provided. I Feb of 2013 I was solicited by Jomayne Reister of ShopperLocal to buy ad space on the back of BiLo grocery store receipts. I Ordered two (2) diferent ads at that time, and was told I would reach 20,000 plus reciepts per week. Unfortunately Shopperlocal could not uphold their contractual obligation to me. I checked BiLo receipts for months, expecting to see my very expensive ads. They did not materialize, however I was billed twice the amount (double billed) for several months. Even after contacting the company and informing them of this issue they did not resolve it. I reached out to the management at BiLo and was able to look through hundreds of receipt paper rolls. My ads were not on there. Several months later, and after dozens of calls, we did see one of our ads printed. However, the promotion that it detailed had passed and we were no longer able to honor the coupon. Less than 100 ads were printed (nowhere near 20,000 per week) In fact, the only ads on most of the receipts were for ShopperLocal, offering to sell ad space. We did file a complaint with the BBB in July 2013 (case# 11085856) We were then contacted by a lady name Jori. She informed us that due to a printing mistake our ads did not print, and offered to print them and run them in the coming months. We refused this resolution since the promotion the ads were for was over, and there was no need. We agreed to end our business with ShoppeLocal, and that we would no longer be billed. I was satisfied to be done with this ordeal, and considered the case resolved. I didn't persue my BBB complaint any further. In December of 2013 we started receiving collection notices stating that unless we paid $660 more then our account would be sent to collections, and reflected on my personal credit. They have also threatens to take legal action against me, even though they are the ones did not fulfill their contractual obligation. I receive 3-5 letters weekly, and numerous calls from ShopperLocal on a daily basis. They are no longer on the receipts at BiLo, so apparently we are not the only company that had issues with them. DO NOT do business with ShopperLocal! I have had enough of the threats and harassment from this company and am now going to devote my time and resources to making their business practices known through every avenue available.
This report was posted on Ripoff Report on 07/13/2014 02:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shopper-local-llc/durham-north-carolina-27713/shopper-local-llc-shopperlocal-adcart-ad-cart-rtn-register-tape-network-greg-lind-1161729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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