Complaint Review: Skybus Airlines,inc. - Columbus Ohio
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- Skybus Airlines,inc. skybus.com Columbus, Ohio U.S.A.
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- Category: Airline Companies
Skybus Airlines,inc. Refused to refund debit card payment,which is actually a mastercard. Columbus Ohio
*Consumer Suggestion: Call the bank...
*Consumer Suggestion: Call the bank...
*Consumer Suggestion: Call the bank...
*Consumer Suggestion: Debit cards and Credit cards, two different things
Show customers why they should trust your business over your competitors...
I am one of the many people who purchased an airline ticket before Skybus went out of bisiness.I purchased with my debit/Mastercard Account.They will refund credit cards but not Debit cards.I don't understand how they can refuse to refund when the Debit card is a mastercard.
Claire
port charlotte, Florida
U.S.A.
This report was posted on Ripoff Report on 04/24/2008 06:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skybus-airlinesinc/columbus-ohio-43236-0897/skybus-airlinesinc-refused-to-refund-debit-card-paymentwhich-is-actually-a-mastercard-328528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Suggestion
Call the bank...
AUTHOR: Dmc21487 - (U.S.A.)
SUBMITTED: Tuesday, May 06, 2008
If it was a debit or check card that you used to purchase the tickets, just call the bank. I'm not sure who you have your accounts with, but the bank has procedures to handle this type of thing.
Just tell them that you purchased a service and that service wasn't provided and that you'd like your money back. Tell them that you tried to resolve the matter with the airline and they told you that there was nothing that could be done about it.
The bank will investigate the matter on your behalf and you'll usually get your money back.
Not only have I worked for a bank and delt with these types of situations everyday, but it's also happened to me.
#3 Consumer Suggestion
Call the bank...
AUTHOR: Dmc21487 - (U.S.A.)
SUBMITTED: Tuesday, May 06, 2008
If it was a debit or check card that you used to purchase the tickets, just call the bank. I'm not sure who you have your accounts with, but the bank has procedures to handle this type of thing.
Just tell them that you purchased a service and that service wasn't provided and that you'd like your money back. Tell them that you tried to resolve the matter with the airline and they told you that there was nothing that could be done about it.
The bank will investigate the matter on your behalf and you'll usually get your money back.
Not only have I worked for a bank and delt with these types of situations everyday, but it's also happened to me.
#2 Consumer Suggestion
Call the bank...
AUTHOR: Dmc21487 - (U.S.A.)
SUBMITTED: Tuesday, May 06, 2008
If it was a debit or check card that you used to purchase the tickets, just call the bank. I'm not sure who you have your accounts with, but the bank has procedures to handle this type of thing.
Just tell them that you purchased a service and that service wasn't provided and that you'd like your money back. Tell them that you tried to resolve the matter with the airline and they told you that there was nothing that could be done about it.
The bank will investigate the matter on your behalf and you'll usually get your money back.
Not only have I worked for a bank and delt with these types of situations everyday, but it's also happened to me.
#1 Consumer Suggestion
Debit cards and Credit cards, two different things
AUTHOR: Lambmit - (U.S.A.)
SUBMITTED: Thursday, April 24, 2008
With a credit card you have the legal right to dispute the charges 60 days after you make the purchase, however you do not have the same rights with a debit card even though the card has a mastercard or visa logo on it. I buy airline tickets with a credit card instead of a debit card.
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