Report: #388836

Complaint Review: Software-HQ

  • Submitted: Fri, November 07, 2008
  • Updated: Fri, November 07, 2008
  • Reported By: NIAGARA FALLS New York
  • Software-HQ


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i use dvd shrink to back up my dvd collection in case my toddler decides to ruin them one day on me. i have an older version of dvd shrink and its kind of a slow process to do each one. so one day i was looking online for updated versions of the program, i came across a link which stated DOWNLOAD DVD SHRINK VERSION 8.0 NOW! i have the version 3.2 so i clicked on the link which took me to this website where if you pay the membership fee you are elegible to download this program. well i really wanted an updated version so i entered my credit card #, and info , and became a member of their site.

once the transaction was processed i loged into the site as a member and clicked on dvd shrink, the only program that was available to me was the one that i already had. i wrote to them and they said dvd shrink 8.0 DID not exist and they have the latest version on their site available to download (which i have had for sometime),

they refuse to remove the now over a 100 dollars with all the extras they have charged on my card from hidden boxes that were previously checked in my aggreement. i am currently going to dispute the fradualent charges on my credit card, i agreed to be a member to recieve a product that they dont even have, I JUST WANT MY MONEY BACK!!!


This report was posted on Ripoff Report on 11/07/2008 08:04 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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