Softwareempire softwareempire.com Took money and no product. Now other charges on our card Internet

We made an online purchase for a few Microsoft Office products. We were told it was an instant download. We erecived a line to a setup file hours later and could not even install teh program as a serial number was needed (We never received)

After numerous attempts a a voice mail system that went nowhere, we emailed and emiled requesting a refund and no one ever got back to us.

After further investigation, we see the domain was just setup within 6 months, however they state they have been in business "many years" 

After threatening a chargeback, we finally received a serial number that allowed install but not activation.

The instructions said do it by phone, well taht failed as well. WE contacted Microasoft and tehy informed us it was nothing more than a 30 day trial serial number.

We saw other charges from various places and stopped the card immediiately.

Stay away from the company!!