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Report: #96361

Complaint Review: Southbeach Diet Website - Internet

  • Submitted:
  • Updated:
  • Reported By: Council Bluffs Iowa
  • Southbeach Diet Website www.southbeachdiet.com Internet U.S.A.

Southbeach Diet Website money to be charged to customer for access to website was not clear. Internet

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As an AOL user at work the Southbeach Diet website came up as advertiser on AOL. It was filled with testimonies of people who had used the website to keep track of eating habits and lose weight. Advertisement said only $5.00 a week. I signed up, logged in and saw same old information could get anywhere plus diet receipes were too difficult for average busy person so I emailed to cancel within same day! Found $65.00 charge on my Visa card from South Beach shortly afterwards. Called to have it removed. Was told they would have to keep $20.00 of it as a "processing fee". I said I had changed my mind within 24 hours and should not be penalized so customer service rep said she would talk to her boss and came back on the line and said that I could have all but $5.00 back. I took that because I figured it was the best I would be able to do without a big fight.

Ann
Omaha, New Hampshire
U.S.A.

This report was posted on Ripoff Report on 06/25/2004 05:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/southbeach-diet-website/internet/southbeach-diet-website-money-to-be-charged-to-customer-for-access-to-website-was-not-clea-96361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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