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Report: #1275408

Complaint Review: Sparks k9 - monroe Washington

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  • Reported By: irunner — bellevue Washington USA
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  • Sparks k9 monroe, Washington USA

Sparks k9 john sparks ripoff non payment scam dangerous ptsd threating violent monroe Washington

*REBUTTAL Owner of company: Economy Copiers ,aka- Ben Farrell, "irunner", doesn't want the truth out there.

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Very unpleasent experience with this business, I have 100's of customers in washington and all are happy except for this john sparks, he claims I ripped him off $250, which my signed invoice says otherwise. His printer needed a new part in the fuser unit and he paid for the intitial cost for the service call, and extra for the parts kit. The plan was to order the parts and come back. So a couple days later he started blowing my phone up demanding I go back to his business and finish the service his machine needed. In his tantrum he was mentioning his collection of guns, attack dogs and his military experience, which raised red flags for me to even go back to his business.

Then he gets his girl friend to call back acting all sweet and innocent, that they were sorry they just needed there printer fixed and john is sorry for being rude, I still was weary to come back to his business after I felt he would do something stupid as to physicaly violate me, I think this guy has serious ptsd issues going on up in his head. 

Long story short I came back to his business to finish his copier and i park my car facing the street with the keys in the ignition and door cracked open just in case i had to leave quickly, like i said on the phone he was being very threatening.

I walk in and he wont let me leave, accuses me of ripping him off and i charged him over a fake issue. I had my parts kit ready to go but instead he starts his flaring his temper and says he fixed the machine himself by clearing an error code, which isnt very smart because his copier warned him if he did not replace the part further damage can be caused. I went out to leave and he started smiling and laughing saying i owe him his money back and blocking the door with his body. I felt in danger and wanted to get out, he wouldnt let me! long story short I run out to my car and leave as fast as i could and as i pulled out the drive way there was a police car sitting outside on stand by, almost like he was expecting to have me arrested if any forms of physical assault took place. His girl friend called me over into a trap, they still owe me for the trip out there and the parts kit i ordered. after the thousands of calls i have done in any business you can name of this is the most psychotic man i have ever dealt with, if you ever get into a dispute beware, this guy isnt right in the head.

 

 

This report was posted on Ripoff Report on 12/20/2015 01:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sparks-k9/monroe-washington-98272/sparks-k9-john-sparks-ripoff-non-payment-scam-dangerous-ptsd-threating-violent-monroe-wa-1275408. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Economy Copiers ,aka- Ben Farrell, "irunner", doesn't want the truth out there.

AUTHOR: John - (USA)

POSTED: Sunday, December 20, 2015

We posted a report abut a truly predatory group of con artists:  Report: #1274958 to warn other unsuspecting folks.  Now they are posting here and on our company FB page in an attempt to coerce us to not seek charges against them.  

Do some research on this company, you won't find anything good......just a web of deceit.  The poster of this "report" couldn't even use his real name or company name.........Law Enforcement is now working the case.

Here is our orignial complaint:  

Ben Farrell from ECONOMY COPIERS came out to our business on 11-5-2015 to repair a commercial Ricoh Aficio CL7300 printer.  He said the error code on the machine (SC542) indicated that the fusing unit needed to be completely rebuilt, and he had to order the $400.00 part.  He needed $127.50 for the service call, plus a down payment for the parts for a total of $273.95 (including tax).  He was paid via business check, and promised to have the parts and return to repair within a week.  Over 20 days passed, and no word from Ben or the company.  Attempts to reach anyone at the original number used resulted in being re-routed through an AT&T phone system.

After some on-line research, I discovered that the SC542 Error code was a temperature sensor related error, and could simply be cleared/reset.  That particular error code DOES NOT indicate that the fusing unit requires an expensive rebuild (unlike what Ben Farrell said and charged me for).  I was able to find and follow on-line directions and clear the code, making my printer fully functional again. 

I also discovered that Ben Farrell, Thomas Farrell and Aaron Farrell (possibly all the same person) run a prolific network of copier repair websites all over CA, WA and OR.  One of the other business names is Aaron's Copiers.  They have postal box addresses for different business locations all over each state, as well as dozens of AT&T telephone numbers that are linked back and forth across their multiple web sites.  Web searches for copier repair on major browsers tend to lead a searcher back to one of their man sites, made to look like separate businesses.  Further research revealed complaints about these men and their "business" on Rip-Off Report and other sites. 

After calling 20+ different numbers from their various sites, I found one that Ben Farrell answered.  I got him to agree to come back out and finish the job; he showed up on 11-25-2015, wanting $250.00 to finish the job, but didn't have any parts with him.  He wanted to take my properly working $500.00+ fuser unit out to his van to "rebuild it".  He refused to show me the rebuild kit I paid for, and ran back to his van when I told him he had scammed me.

Ben Farrell is a SCAM ARTIST and preys on unsuspecting people in need of expensive and necessary office equipment repair.

Other on-line businesses that Ben Farrell is associated with are Aaron's Copiers (aaronscopiers@gmail.com), Economy Copiers with a Spokane, WA address (P.O. box) (economycopiers@aol.com) and several other business names that I have found through phone number searches and various web-sluething.  They have many different email addresses, web addresses and phone numbers, including:economycopiers@gmail.cohttp://economycopier.com/  509-641-0399, 425-628-5464, 425-276-2319, 866-968-9399, 425-276-2319 and many dozens more.

Now this "company" is using fake FB profiles to harass our legitimate and well known company.  "Miki Dora" from Spokane, WA is one of the harassing profiles.  

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