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BUDGET TRUCK RENTALS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1376922
Jun 03 2017
10:35 AM
Photo
Author: Alexandria, Virginia
3, Report #1261915
Oct 17 2015
10:17 AM
Budget Truck rentals Contact by ccorporate for a great deal and free packing blankets for my drive from virginia to arizona. Car Carrier was already installed to budget truck, maintance man had to use WD40 to get the cains to work properly and could not get the hitch to disengage. once i reached West Virginia, car carrier was not driving correctly, further investigation found that the break had been engage the enire time although the handle was in the disengage posistion. Break pimion is so rusted and neglected that it actually prevented to car carrier from turning with the truck its self and the wheels on the carrier were not turning the entire trip to west virginia. I called customer service that sunday, they sent out road side assistance, he did not even come to the door he took a picutre and claimed that the driver is at fault. after phone calls and phone calls i finally got a tow truck to pick up the carrier that budget had rented to me. come monday afternoon budget had no idea where the carrier had been delievered and they will call me back. after 2-3 hours they called me back and said the hitch broke do to the driver backing up and i will have to pay an additional 300 for a new carrier. thats what i did, as a disabled vet all i wanted was to go home.the desk clerk at the next budget place said it was policy that budget does not hook up the car carriers because of law issues, yet the first time it had already been attached? i was scheduled to return my truck i rented by tuesday but becuse of the fall back i couldnt leave til monay night. i did not return the truck until sunday the 10th. in which i was told that my account would be left open until the dispute was resolved. i called the manager that monday and she said she would return my call with some results. never called me back but i now have a trasaction on my bank statement for budget for the amount of 480.00, my account is now negative. budget had charged me for the late days plus every mile i drove after tuesday, which is my entire trip from VA to AZ. i never recieved my packing pads they told me i would get and the truck was a mess when i got it. i have pictures, eye witnesses professinals that have and have not seen the damage and it is clear that i did not break the hitch yet budget will not return my phone calls. glendale Nationwide
Author: glendale, Arizona
4, Report #922655
Aug 05 2012
12:45 AM
Author: Silver Spring, Maryland
5, Report #822661
Jan 14 2012
06:55 AM
6, Report #177471
Feb 07 2009
07:06 PM
Rebuttal
Author: West Sacramento, California
7, Report #1034199
Jun 02 2007
08:19 AM
8, Report #67571
Sep 25 2003
11:44 AM

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