SEARS OUTLET Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1403120
Sep 29 2017
10:27 AM
2, Report #1265573
Nov 04 2015
08:20 AM
3, Report #1262008
Oct 18 2015
01:17 PM
Author: Eau claire, Wisconsin
4, Report #1207154
Feb 06 2015
08:55 AM
Author: lyndhurst, New Jersey
5, Report #1193851
Dec 08 2014
10:44 AM
Sears Sears Outlet Nashville, TN SEARS DOES NOT HONOR THEIR OWN WARANTY! BUYER BEWARE! My name is Shannon Gould. This is the first time I have written to a corporate office regarding buyer's remorse but I felt it was important enough to take the time to do so. I can't imagine Sears Corporate leaders would condone this kind of customer service. Your stores are managed in a deceptive and frustrating manner. You have lost my family as a loyal personal and business customer of 17 years. The following outlines our ridiculous experience with Sears: BUYER BEWARE! SAVE YOURSELF the headache and DON'T BUY from Sears! Purchased two mattress sets a Sears Outlet. Tried to use warranty as TWO mattresses are defective. Got the run around from sears for 3 MONTHS! Today I was told mattress has NO WARRANTY because everything at Sears Outlet is clearance and has no warranty. We even purchased TWO BOX SPRINGS to go with the mattresses as that was the ONLY WAY MATTRESSES would be covered under WARRANTY! Called Sears corporate and was told by KIRSTEN #252500 this is not true unless Outlet can prove you bought on clearance and your receipt does not indicate this, and we have full manufacturers warranty. Our mattresses were not bought on clearance. KIRSTEN said we had to go through Store Manager Jerry and Outlet Store MANAGER JERRY #851 explained that ALL SEARS OUTLET PURCHASES have a 60 day RETURN POLICY and that NO WARRANTY IS HONORED (!!) and Sorry for your inconvenience. NOTHING on receipt says we void our manufacturers warranty. Sealy has a specific department that deals with Sears Sealy defects- they send you back to the outlet where purchased! Have PURCHASED COUNTLESS APPLIANCES through them for RENTAL PROPERTIES over the years- NEVER AGAIN. Have been lied to and mislead by Sears mattress returns and we will not be doing business with Sears again after this experience. We should have read other peoples complaints and never purchased with them! CANCELING SEARS CREDIT CARD and NEVER PURCHASING with them again! Nashville Nationwide
Author: brentwood, Tennessee
7, Report #1174424
Sep 04 2014
11:44 AM
8, Report #1174147
Sep 03 2014
11:10 AM
9, Report #1168512
Aug 08 2014
05:29 PM
Author: far rockaway, New York
11, Report #1156229
Jun 20 2014
09:25 AM
12, Report #1147578
May 17 2014
05:00 PM
14, Report #1138077
Apr 11 2014
11:24 AM
Author: Lawrenceville, Georgia
15, Report #1132777
Mar 22 2014
03:57 PM
16, Report #1130416
Mar 13 2014
09:31 AM
Author: Pitcairn, Pennsylvania
17, Report #1098041
Nov 08 2013
07:11 PM
18, Report #1091492
Oct 12 2013
11:49 AM
19, Report #1077553
Aug 20 2013
05:29 PM
Author: northridge, California
20, Report #1071134
Jul 29 2013
05:54 PM
21, Report #1067579
Jul 16 2013
06:57 PM
22, Report #1057003
Jun 06 2013
03:16 PM
23, Report #976647
Dec 01 2012
02:27 PM
24, Report #961570
Oct 29 2012
11:52 AM
Author: Mcdonough, Georgia
25, Report #903267
Jun 26 2012
04:33 PM
Author: New Cumberland, Pennsylvania

Approximately 43 Reports Found

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