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WALMART PRODUCT CARE PLAN Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1482364
Jul 23 2019
04:51 PM
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4, Report #1447838
Jun 18 2018
08:16 AM
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5, Report #1443935
May 21 2018
02:24 PM
7, Report #1429040
Feb 13 2018
12:28 PM
10, Report #1413684
Nov 27 2017
12:56 PM
12, Report #1378909
Jun 13 2017
04:24 PM
Walmart Asurion Walmart Product Care on 10/03/2017 I purshased a 50' Hisense HD Tv with a 3year protection plan , order # 54716567175054 with a totl cost of $431.99. On 5/24/2017 icontacted asurion about a power problem with the tv. They sent a box to pack it ans shipit to Buffalo New York. Per UPS tracking they recieved it on 6/2/2017. On 6/6/2017 asurion sent an email stating that they were diagnosing the problem, on 6/8/2017 they sent a second email stating it was being repaired and should be returned in 4 to 5 days. Today Asurion call and said the screen was damaged and it wasn't under the product warrenty so the claim for remair was denied. I asked for a picture of the damaged box thinking it was broken in shipping, they didn't have a picture of the box and they said the technician said the box was fine. I said then how did the screen get broken because the only thing wrong when it sent it to you was a power problem. They then sent 2 pictures of the tv with a broken screen , this was not the condition I sent it to them. After 3 hours of passing the buck sending me from one agent and then to corporate Walmart they sent me back to Asurion only for them to tell me my claim was denied due to the coverage on the product care plan didn't cover a broken screen. It wasn't broken when i sent it and how about a picture of the box didn't have one. Asurion had this TV in their posession since June 2nd, 2017 in their facility and the damage had to happen their or the Asurion personel that signed for the package delivered from UPS was an idiot. Chicago Illinois
Author: Westchester, Illinois
13, Report #1375491
May 26 2017
08:16 AM
14, Report #1260384
Oct 09 2015
10:35 PM
15, Report #1181346
Oct 06 2014
10:29 PM
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