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1, Report #1526553
May 25 2023
10:29 AM
Company Rating:
(1)
Craftmatic adjustable beds So check this baloney out, worst company I’ve dealt with in my entire life and I’m old. We thought about buying a Craftmatic bed, we talked to a guy on phone on March 27th, he told us the deal we was looking at ended at 9pm that night and if we wanted more time to think about it just put a deposit down and we won’t charge you unless you buy the bed. We put $1,000.00 down over the phone. The very next day about 9am less then 12 hours later I emailed them to cancel we do not want the bed. So I kept asking why is our money not returned about once a week, keep getting same old story sir you need to be patient, first it goes through claims department and then it gets transferred to refund department and then they process the orders in which they are received. We’ll wife just called Craftmatic again today and finds out they are understaffed and no one working in those departments, she asked what the hell you just keep peoples money because your under staffed she replied yes sometimes . Lmao what a joke company, I thought they was a legitimate company so that’s why we considered buying a bed off them in the first place. So here we are 2 months later they still have my $1k I have no bed….there’s not even a order number because we never ordered the frigging bed lol!!! We had to call are bank and open a dispute because the bank already paid them so now we have to wait up to 90 days to straighten out Craftmatic’s crap they do to people. I’d also like to add, we made several phone calls to them they say they are understaffed and to leave a message, we probably left 10 messages and only ONE. Called back. The way to actually talk to someone is to say your looking to buy, presto a person comes on the line to take your money and hold it hostage. Buyers Beware go to sleep number like I did. They ripped us off $1,000.00
Author: Joey
Ann Harbor, MI
2, Report #1452967
Jul 23 2018
10:38 AM
3, Report #1342210
Dec 08 2016
11:52 PM
Author: Columbus, Georgia
4, Report #1277387
Jan 01 2016
10:52 AM
5, Report #1237620
Jun 24 2015
07:26 AM
7, Report #1229467
May 15 2015
01:35 PM
8, Report #1189688
Nov 18 2014
09:46 AM
Rebuttal
9, Report #1178175
Sep 20 2014
10:09 PM
11, Report #1114599
Jun 10 2014
10:15 AM
12, Report #1150225
May 28 2014
11:29 AM
13, Report #1055932
Jun 03 2013
10:14 AM
Author: MD, Maryland
14, Report #1011748
Feb 10 2013
11:15 AM
Author: Yorktown, Virginia
15, Report #990579
Jan 03 2013
10:57 AM
Rebuttal
Author: Harrisburg, Pennsylvania
16, Report #924147
Aug 08 2012
08:32 AM
17, Report #880873
May 10 2012
12:52 PM
Author: Norther VA, Virginia
18, Report #879879
May 09 2012
08:56 AM
Rebuttal
Author: Bel Air, Maryland
19, Report #780883
Sep 24 2011
03:20 PM
Author: Ellicott City, Maryland
21, Report #730041
May 17 2011
03:52 PM
Updated Rebuttal
22, Report #709734
Mar 28 2011
10:57 AM
Updated Rebuttal
23, Report #694494
Feb 16 2011
09:25 AM
Updated Rebuttal
Author: Glen Allen, Virginia
24, Report #331874
Feb 12 2011
10:37 AM
Rebuttal
Author: midlothian, Virginia
25, Report #421262
Feb 06 2009
09:50 PM
Author: richmond, Virginia

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