Report: #1274872

Complaint Review: Spec's Direct

  • Submitted: Thu, December 17, 2015
  • Updated: Thu, December 17, 2015
  • Reported By: futurecode — Wilkes-Barre Pennsylvania USA
  • Spec's Direct


Spec's Direct Would not honor advertised price, Bait and Switch outfit! Internet

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Purchased a set of eyeglass frames from this site, they charged my card and began processing my order.

hours later they cancell my order with no notification.

I see the cancelled order on my card , contact they via live chat and am told, at first, that there was a "glitch" and the frames we're mispriced and I could reorder them again if I'd like ... at over one hundred dollars more mind you)

I told them that was unacceptable.

A supervisior logged on then told me thier site crashed which magically cancelled my order and I would have to reorder ... again, at over one hundred dollars more than I origonally ordered and was charged.

Bait and switch operation, avoid at all costs to save yourself the greif.

This report was posted on Ripoff Report on 12/17/2015 03:00 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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