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Report: #227832

Complaint Review: Specs - Durham North Carolina

  • Submitted:
  • Updated:
  • Reported By: Durham North Carolina
  • Specs 6910 Fayetteville Rd Durham, North Carolina U.S.A.

Specs At Southpoint Ripoff Manager-Owner Angry rude owner would not refund glasses that caused headaches Would not produce refund policy Durham North Carolina

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Two years ago (I'm still angry!) I tried to refund a pair of sunglasses I had bought the day before. They were giving me headaches, and I just didn't like the way they looked. The woman at the register was going to refund them until the owner realized what she was doing. He came over and told me I could only make an exchange. I asked to see his refund policy, and he got loud and belligerent with me. He told me that if I didn't want to exchange, then I needed to leave the store.

Other customers in the store were shocked at his behavior, and all (4) of them left too.

I then called the other nearby Specs on 9th St. near Duke's campus and they said they were happy to refund the glasses, that I didn't even buy in their store. I was so happy with their service that I did exchange them for another pair that cost twice as much.

This owner was so rude and shocking, that I'm still angry over this after two years. Please don't support such a person, use another store.

Jamelle
Durham, North Carolina
U.S.A.

This report was posted on Ripoff Report on 12/29/2006 04:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/specs/durham-north-carolina-27713/specs-at-southpoint-ripoff-manager-owner-angry-rude-owner-would-not-refund-glasses-that-ca-227832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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