Report: #1226213

Complaint Review: Spectra Watermakers

  • Submitted: Fri, May 01, 2015
  • Updated: Fri, May 01, 2015
  • Reported By: 5833 Carmen — Fort Lauderdale Minnesota United States of America
  • Spectra Watermakers
    20 Mariposa Road
    San Raphel, California

Spectra Watermakers-JT Holden Incompetent service, company failed to help us San Raphel California

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We have a Spectra watermaker on our sailboat. We were referred to JT Holden, the Authorized Spactra Distributor for South Florida. JT initially charged us $4,000 for a new Clark pump, new membraes and labor. This did not get the system up and running and JT said the system now needed an additional electronic board upgrade for an additional $1,400. 

When JT installed the new electronic board he failed to reattach the box the board was mounted in and also left some sensor wirs dangeling and not connected. Unfortunately we paid him before inspecting his work and he refuses to make the repairs. When we reported this to Spectra they would not take any action to help us with their Authorized Distributor.

This report was posted on Ripoff Report on 05/01/2015 10:27 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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