Report: #1375941

Complaint Review: Spectrum

  • Submitted: Mon, May 29, 2017
  • Updated: Mon, May 29, 2017
  • Reported By: Morgan — Winston Salem North Carolina USA
  • Spectrum


Spectrum double charge of a premium subscription Winston Salem NC

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Spectrum TV has an on-demand service. One of their channels listed is Here TV. A representative told me that I have to pay an extra $10.00 a month to get it. I am already paying $10.00 a month to get it, but I must go through You Tube on a computer only. Why should I pay twice for the sme service just because I'd like to watdh it on another device? There should have been some kind of link or phone call to Here Media to confirm it.

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