speedy cash get a loan and extend loan have scheduled time frame to pay back but all of a sudden they just take full amount out of your account and no one can help unless you send in a full statement from bank at whitchta, Kansas

seppdy cash is to loan money then if you need to extend the loan you can but all of a sudden they pull all the monies out of your account and need proof so you send statement showing the monies pulled from account and it will be handled in 24 hrs you call back and get different person everytime not allowed to talk to suppervisor then it is you did'nt fax paper so you fax again then when you call back they say now they need a full statement to prove the monies were taken out before they can do anything now it has been three days overdrafts are piling up and its friday banks closed . I don't understand why they need a full statement to do anything