Spiegel Spiegel will not refund $44.35. Has been due since May 17, 2011. They put me on hold for 33 min. Three emails, one wasted phone call. Internet

I ordered a skirt from Spiegel on March 15, 2011.

On March 18, 2011 I emailed them that the discount was not applied to my order.  They corrected that. 

The skirt was 19" long instead of 25" long as advertised.  I returned the skirt on March 21, 2011.  Eugene said on the ohone that they receieved it on March 31, 2011.  In that package I requested an exchange for another skirt, 25" long and was told it would ship May 16, 2011.

I emailed them requesting a ship date for the skirt. (May 18,2011)

On May 26, 2011 I got an email stating the skirt was not available and they would issue a credit to my card.  That was the last I have heard from them and was put on hold for 33 minutes when I called today, June 20, 2011.