Complaint Review: Sprint PCS - Dallas Texas
- Sprint PCS www.sprintpcs.com Dallas, Texas U.S.A.
- Phone: 888-788-4727
- Web:
- Category: Cellular Phone Companies
Sprint PCS rip-off Dallas Texas
*Author of original report: still trying to resolve
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I had a cell phone from Sprint PCS. When my one year term was up I called Sprint to cancel my phone. That is when they tried to say I had a two year term. I asked them for proof, they sent nothing to me. Then Sprint sent me a bill for $150.00 cancallation fee. I wrote them two times and called Sprint numerous times. No one would write me back or even send me a copy of this contract they said I had.
Then I was told while I was disputing this they would not charge me late charges that they would freeze the account. Which they didn't and charged me numerous late charges of $12.95 a month every month so they lied. Finally after I had been disputing this since June of 2002 they sent it to Collectech Systems.
I disputed again through the collection agency. I sent the paper work I got when I signed up for the phone which showed all I had was one year. I never signed a contract. The man only gave me paper work with the infromation on it. They said they forwarded the letter to Sprint. Sprint then replied back to the credit agency that no I had a two year contract.
I asked the credit agency what proof Sprint sent. The credit agency reply was it doesn't matter what paper work you have, Sprint said you have a two year term and thats all we need to know. I told him again they didn't send you any real proof and I do have real paper work that I put in your pocession. The man named Larry at this credit agency said we work for Spint so what they say we believe and thats what we're going by. I am still trying to dispute this.
Jared
Waxahachie, Texas
U.S.A.
This report was posted on Ripoff Report on 02/11/2003 03:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs/dallas-texas/sprint-pcs-rip-off-dallas-texas-45038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
still trying to resolve
AUTHOR: Jared - (U.S.A.)
SUBMITTED: Wednesday, March 05, 2003
I have made complaints with the FTC, SEC, & ect. Now people are calling me back making me offers to try to resolve this. Come to find out Sprint put other charges on there I didn't know about. I called and cancelled my phone in June. Come to find out Sprint did not cut off the phone until July and to make it so bad they are saying I made calls during this time after I called & cancelled the phone myself. Now this is a rip off I didn't even touch that phone after June. I know this because after I cancelled with them I went and got an account with T moble. So why would I use they sprint phone when I cancelled it and went directly to T moble.
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