Complaint Review: sprint pcs
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i followed the direction like i was told and eveything was fine on the 14th of dec still having the same issues drop calls and choppy conversation i called back sprint this time i talked to sprint tech support the rep told me that i wasn't getting a good enought signal that it was week because my cell will only have 1 bar and it will also roam in my bed room or any part of the house so the informed me to get the air rave a booster signal for my house house and cell phone i received it like 2 to 4 days later on the 17 th connect it to the dsl line did the proper connection and follow the direction i got good reception on my cell phone i got 4 bars but still didn't work for my home phone that works like in home cell phone
called a again sprint went through all the prosidures with the rep and i was told thst the air wave does not work with the house connect that thats what all i can do i was still having the same issues from the 20 tru the 23 called sprint i had enough i canceled the the connect at home service from having a faulty product .now to top it off the want to charge me a early cancellation fee of 200 dollars cause their product didn't work .i made complaint after complaint and they still wanna charge me 200 dollars i think its unfair that they will do that to me after i went thourgh all the directions i was told to do because i passed the 14 day return policy i wll also file a bbb report on this and a complaint with our local news for bad customer help my email is (((email redacted))) name is marcos thank you for your help
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This report was posted on Ripoff Report on 12/23/2011 10:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs/internet/sprint-pcs-sprint-rip-off-internet-813369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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