Report: #76214

Complaint Review: Sprint Pcs

  • Submitted: Tue, December 30, 2003
  • Updated: Tue, December 30, 2003
  • Reported By: Forest Hill Louisiana
  • Sprint Pcs

Sprint Pcs ripoff Alexandria Louisiana

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My husband and I have been a customers with Sprint pcs now for 2 years. When we orginally began service we signed a 1 year contract and our billing statements were normally around the same amount each month but lately it seems that every month our bill becames more due to off-peak minutes so we decided we would go into the sprint store to change our current plan to a share minute plan with free mobile to mobile but the rep. told us it would not be a good idea to change our plan until later in the month before our next billing statement and gave us a number to call stateing that we should call on the 21st of the month to change plans. We waited until the 21st I called and the rep. said you must go into a sprint store to change plans. I told him that we had already gone in to the store and we was told we could change plans over the phone but he stated that we were given mis-information. We feel like we were given the run-around or maybe it is just a tactic to keep getting as much money as the company can. We are very disappointed with the service.

Forest Hill, Louisiana

This report was posted on Ripoff Report on 12/30/2003 01:10 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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