Report: #1359797

Complaint Review: sprint

  • Submitted: Sat, March 04, 2017
  • Updated: Mon, March 13, 2017
  • Reported By: rafael — barranquitas Texas Puerto Rico
  • sprint


sprint bait and switch tv offer san juan , puerto rico ( u.s.a. ) Nationwide

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during the 2016 ' black friday '  sale ,  sprint offered a 43 inch lg tv - if i bought their most expensive lg ( v20 ) phone ;

said phone required paying sales taxes up front ,  and to register purchase by 27 november 2016 ( done at sprint store )

but - there were no v20 phones in stock !  so had to wait for one ( was charged $ 30 when it arrived - because they had

to ' register ' ? it ) ; when first bill arrived , it was at their highest contract level - though i had specifically requested their

lowest level : was told it could not be changed because it would be more expensive ?  for the first month - but the next

bill would be corrected ; repeated attempts to register the purchase on line were directed to a telephone number that is

voice mail only - which if you left your number ?  they would call back ( but never ever did ) ; their ' buy back ' program

for my old cell phone ,  assured me a visa card credit would be issued - with a registration number - but never received

( getting repetitious ,  read on ) ; discovered ,  the same lgv20 phone was 30 days later selling for hundreds !  of dollars

less . [continued below]....

....... tried an online legal business ,  to get at least the visa card credit but they backed out after i complained their

33 % fee ?  was excessive - without trying to recover the value of the near $ 500 lg tv offer ;

still must pay my old cellular ( buyback ) bill ,  without recourse - so entering this complaint website is my next step :

steering smarter folk than me ?  from getting caught up with another ' bait and switch ' business ... like sprint ;

rafael - in  barranquitas ,  puerto rico ( u.s. territory ,  of ): \

This report was posted on Ripoff Report on 03/04/2017 05:34 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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