Report: #1169665

Complaint Review:

  • Submitted: Wed, August 13, 2014
  • Updated: Wed, August 13, 2014
  • Reported By: Kim — Ewa Beach Hawaii

    USA Continued to be charged after canceling Internet

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Tried to cancel my service months ago but continued to be charged $15.99 a month. Luckily the credit card on file expired and they were unable to charge my credit card.  I called again to cancel the account formally.  The person on the phone would continue to give me the run around to keep me from canceling my account. He was extremely misleading.  I can see how when people call to cancel, they might not actually be canceling with the tactics their customer service personnel use.  I have an available balance to purchase postage yet he still wanted me to pay an additional $15.99. Keep my outstanding credit.  I've already paid $15.99 a month (for many months)and for nothing!  This is a ripoff!  Everyone should just use the USPS online service, which is FREE and shipping rates are discounted to keep people from waiting in line at the post office.

This report was posted on Ripoff Report on 08/13/2014 05:40 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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