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Report: #1422562

Complaint Review: Starr Communications - Internet

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  • Reported By: AngryInvestor — Seattle Washington United States
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  • Starr Communications Internet United States

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Beware of this company calling themselves Starr Communications. I should have known better because the only real info I could find online for them was a Facebook page. They claim to offer Cable/TV Internet and phone deals. 

They post job listings on Craigslist and offer a 1099 opportunity to also sell these services for commissions. Well, I have been selling these services thorugh them for nearly 2 months and I haven't received NOT ONE DIME! I have sent them countless emails and have left voicemails as well. They will not answer or return my calls and they keep putting me off in the emails. Every week they say "next week".

They also have us to tell the customers that nothing is charged to their card upfront and there is no credit check but THIS IS A LIE. The customer's credit card IS CHARGED and their credit IS RAN! That is very bad for business as I try to build rapport with my clients and some of them were actually my friends and family so it's made them lose trust in me.

The thing that really gets to me about it is that I have INVESTED in advertising and submitted these sales to this company. They tell you to setup a Google Adwords account, a Facebook Ads account and to purchase an 800 number. I did all of this and invested money into getting leads for this service. I have PAID out of my OWN POCKET to bring customers to this "dealer" and they have not given me one red cent.

PLEASE DO NOT sign up to sell services with this dealer if you don't like working for free and wasting your money on 0 return. If you are considering signing up for cable service throuth this provider please be aware that YOUR CC WILL BE CHARGED and YOUR CREDIT WILL BE RAN! Don't let them lie to you.

This report was posted on Ripoff Report on 01/12/2018 04:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/starr-communications/internet/starr-communications-authorized-dealer-scam-company-lie-to-customers-amp-doesnt-pay-c-1422562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
4Author
6Consumer
0Employee/Owner

#10 Consumer Comment

Common sense dictates

AUTHOR: voiceofreason - (United States)

POSTED: Wednesday, August 01, 2018

I have to believe Jalisa here. first, this company, or whatever it is, is listed on BBB.org only with the city and state, no street address, phone, ownership, managers, etc. Only that the BBB has been aware of them since 2013 and their requests for information from the company went to the ethers.

I would recommend Jalisa provide them their first review on BBB's listing.

Second, I'm always leery when a complaint is met with vociferous defense of the company by supposedly satisfied customers/associates/contractors. What would prompt a particular happy contractor to suddenly happen upon Jalisa's complaint and rush to defend the company?

By and large people post on RR either to complain, or because we simply like to troll new reports and add our two cents. How many happy customers visit this site looking to attack unhappy counterparts?

Never do business with a company that can't bother to be up front about its principals, verifiable street location, verifiable listed phone contact, etc.

Never EVER do ANYTHING on Craigslist other than buy or sell "portable" goods. Frankly, that site should be BANNED from allowing any other type of ad.

Mere presence on CL and Facebook SHOULD be a red flag and a major one to anyone looking for a service, job or product.

Back in your court Suzanne. Let's see if you can break the RipoffReport all time record for longest rebuttal.

 

 

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#9 General Comment

Jalisa's Emails Proof no pay check and Run around

AUTHOR: - (United States)

POSTED: Wednesday, August 01, 2018

 I listened to Starr Communications' video for 30 mins that I got from logging on Craigslist, which gives an overview about their company and rates and a scripts training which is an audio recording coupled with scripts and various forms on the screen. Next, I did minimal research of the company's name by simply googling the company and as Jalisa stated the company appears on this website and facebook. After reading Jalisa's Ripoff Complaint, I contacted her at her personal email (which has now been removed). I was forwarded a chain of emails from Jalisa's emails from various people and in the email communication it does appear that a run around is taking place regarding her requesting payment of commissions. After reading the string of emails, I thanked Jalisa for sending me the emails and saving me time, money and frustration. I also looked for other complaints regarding this company on ripoff and saw a couple other complaints from people regarding this company. Whew so glad I did some research!

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#8 Author of original report

These guys are never going to quit

AUTHOR: Jalisa - (United States)

POSTED: Saturday, April 21, 2018

 I didn't even waste time reading this new rebuttal. I did some research and found out the guy hiding behind this fake company is named Scott Phillips and he lives in Florida. Each time Scott starts posting Craigslist ads to "hire" or scam new people he posts a phony rebuttal on here under a fake name. But it's cool because I still get emails and I'm able to show people the evidence of your dishonesty. I now am receiving emails from other folks that you have scammed also. Just remember, Mr Phillips still does not have a web address or an actual physical address for the made up company "Starr Communications" that doesn't exist. All one has to do is look for a web address or address connected to your fake company. The lack of web information when a Google search is done is the key indicator here that you are a scammer. Just because you haven't been caught YET doesn't mean that a lawsuit is not breeding eight now. And the more people you continue to scam the bigger the list keeps getting of folks who are pursuing this lawsuit.

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#7 UPDATE Employee

Rebuttal to the false allegations...

AUTHOR: Michael - (United States)

POSTED: Saturday, April 21, 2018

First of all, we want to thank you for doing your due diligence in researching our company as you're smart for being cautious. We definitely want you to have all of the facts before considering to work for our company.

We feel the person that wrote the previous post was either an ex-employee or competitor just trying to willfully harm our company name & reputation. 

It wouldnt make much sense when he or she says they were working our campaign & not rec'd a dime in 2 months? First of all, thats ridiculous as you get paid from the providers within 3 weeks & who would actually work a campaign for 2 whole months without being compensated so this is just comical.

We have been in business for over 9 years with over 20 years combined telemarketing & sales experience in our industry. We are under contract with multi-million dollar companies who place ads on television daily. This is what makes your job so much easier when you are representing these companies over the phone. We ask for your social security # for tax purposes just like any other company in the world. If you do not wish to give your banking information for direct deposit, that is your choice. We would mail you out a check to the address on your application however most people prefer direct deposit as you receive your paycheck alot quicker.

Just like you do not know who we are, we do not know who you are. You could be a competitor just fishing for information. We do not divulge our trade secrets until after we have received your paperwork back. Then, we send you out the Blueprint email & training videos on facebook & Google adwords on how to generate these incoming phone calls to start taking orders.

We have gone to great lengths to secure & have a successful running money making business.

We have over 100 agents all working this campaign earning a nice living. We do not have a lot of turnover as most people stay with us for years. We currently write well over 800 appointments in any given week so suffice it to say we are extremely busy.

If it would make you feel more comfortable, you do not need to send us your s.s# or any other personal information if you do not want to. We just need the application filled out & the non-compete compliance agreement signed & we can get you started. Once you start writing appointments & see the money being made, then you would give us your social security# next week. We just can't pay you without it. Despite what you thought about our company, we realize where you are coming from as you do need to be careful who you do business with. But not to worry, we are a reputable company & are in business for the long haul.

You can check us out on facebook where you will see we have hundreds of likes, shares & comments from not only a ton of customers but from agents as well. facebook.com/SaveMoneywithStarrCommunications/

If you do not want to work for our company, then we do wish you luck in all your future endeavors. But if would like to earn between $2,000 - $3,000 per week, then we urge YOU to join forces with the #1 most lucrative opportunity & campaign on the Internet today!!! 

Thanks & let's have an extremely profitable day!

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#6 Author of original report

EMAIL PROOFS OF THE SCAMMERS!

AUTHOR: Jalisa - (United States)

POSTED: Wednesday, February 14, 2018

Fisrt off, why would an "employee" dedicate THIS MUCH time and energy to insulting another employee if you don't know my personal situation? that's because you are the OWNER posing as an employee. You make it so obvious. You keep pushing this A+++ thing for your company that doesn't even exist. Also, I DO NOT see any deposit proofs uploaded "Suzanne". Maybe you forgot to attach them.

HOWEVER, I will attach some email screenshots that is UNDENIABLE proof of the scam you are running, whoever you are. The ONLY reason you are putting THIS MUCH effort into rebutting my report is because you don't have a real website, (or business for that matter), and the ONLY 2 places peaople can search and find you on the web is FACEBOOK and Rip Off Report. Show us a business license. Give us a business address. Something that validates your claim to have a legitimate business.

At the end of the day I advise EVERYONE to RESEARCH RESEARCH RESEARCH. Your "business" runs off on Gmail and Facebook. That is NOT legitimate.  And take a look at teh emails that I have uploaded for your viewing pleasure.

Also, I work in sales for a living. You are throwing out all those numbers to strike people's emotions and get them to fall for your little scheme. Well, I've just outted your little secert. It's a sales tactic used by MANY salespeople, all of the time. I bet you thought I deleted those emails. Well I didn't.

Kharma does not play these games you are trying to play. She will find you.

 

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#5 UPDATE Employee

Bank statement attached: Great Work from Home Opportunity. Extremely lucrative opportunity. Paid weekly.

AUTHOR: Suzanne - (United States)

POSTED: Wednesday, February 14, 2018

Screenshot of my bank statement showing a $2320 weekly direct deposit. Yes it varies from week to week. Sometimes it is a little more, sometimes a little less. The more installs you get, the more commissions you make. Just have fun with it. The business model works,

I just wanted to reply to this post as usually everyone that ever puts stuff online is always negative so I thought I would shed some light on the earning potential of this opportunity.

This person says that they only made $80 which I find that to be just impossible if you are working the campaign the correct way.

They say you have to put in $5-10 a day with facebook & Google adwords which is true. This is how the phone calls/leads are generated along with all of the jotforms that will pour into your inbox. F/B & Google wont even bill you for 30 days later so you get to earn commissions first b4 you have to pay for the advertising which is awesome! Its nothing compared to the commissions your making. I am greatful that I found this GIG!!! You have to work though!! You have to do follow up. You need to return calls. Call the missed calls back. Text the customers. Email the customers. Follow the scripts. It works. Keep track of everything on your excel spreadsheet. I average 5-6 Installs a day. As long as you follow the formula, you will make alot of money.

The nice thing about Google adwords is the phone calls start coming in the same day & the jotforms as well so you are taking orders the same day you start. This is a great opportunity to make a nice paycheck every week. It is as consistant as you can get. The deal is simple. People call to find out what providers are in their area. You tell them which packages are available & you schedule them for the installation. Simple.

They email you letting you know exactly what is going on with the customer wether they approved on credit or if a deposit is required. Either way you know what to do. Schedule them with a different provider if they get denied. Work the customers. Try to get them scheduled with a different provider. They also email you a funding report letting you know which deals are to be funded. Dont give up so easily. Bottom line is it is the easiest service to sell as everyone needs these services & really cant live without them.

I have had many conversations with the people that run the company & they all work 12-13 hours a day / 7 days a week to process our deals! Now, thats teamwork. Who else is gonna work that hard to make sure you are successful? They really do care about our success. They are now paying us through the Square Cash App to make sure we all get paid within minutes on Friday. Now thats cool.

Shame on people that try to bad rep good hard working companies trying to provide an opportunity to help people like me work from home to earn a nice living. Im extremely happy with them. I get paid every week. Never an issue getting paid with this company what so ever. Would highly recommend. A+++

I just wanted to reply to this post as usually everyone that ever puts stuff online is always negative so I thought I would shed some light on the earning potential of this opportunity.

This person says that they only made $80 which I find that to be just impossible if you are working the campaign the correct way.

They say you have to put in $5-10 a day with facebook & Google adwords which is true. This is how the phone calls/leads are generated along with all of the jotforms that will pour into your inbox. F/B & Google wont even bill you for 30 days later so you get to earn commissions first b4 you have to pay for the advertising which is awesome! Its nothing compared to the commissions your making. I am greatful that I found this GIG!!! You have to work though!! You have to do follow up. You need to return calls. Call the missed calls back. Text the customers. Email the customers. Follow the scripts. It works. Keep track of everything on your excel spreadsheet. I average 5-6 Installs a day. As long as you follow the formula, you will make alot of money.

The nice thing about Google adwords is the phone calls start coming in the same day & the jotforms as well so you are taking orders the same day you start. This is a great opportunity to make a nice paycheck every week. It is as consistant as you can get. The deal is simple. People call to find out what providers are in their area. You tell them which packages are available & you schedule them for the installation. Simple.

They email you letting you know exactly what is going on with the customer wether they approved on credit or if a deposit is required. Either way you know what to do. Schedule them with a different provider if they get denied. Work the customers. Try to get them scheduled with a different provider. They also email you a funding report letting you know which deals are to be funded. Dont give up so easily. Bottom line is it is the easiest service to sell as everyone needs these services & really cant live without them.

I have had many conversations with the people that run the company & they all work 12-13 hours a day / 7 days a week to process our deals! Now, thats teamwork. Who else is gonna work that hard to make sure you are successful? They really do care about our success. They are now paying us through the Square Cash App to make sure we all get paid within minutes on Friday. Now thats cool.

Shame on people that try to bad rep good hard working companies trying to provide an opportunity to help people like me work from home to earn a nice living. Im extremely happy with them. I get paid every week. Never an issue getting paid with this company what so ever. Would highly recommend. A+++

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#4 Author of original report

FAKE COMMENTS...THESE SCAMMERS JUST WONT STOP

AUTHOR: Jalisa - (United States)

POSTED: Tuesday, February 13, 2018

 Guys just do your research. The company is ran by a SINGLE person that has NOT incorporated. This is not even a legit company. They have no website, no address and can be found nowhere on the internet except here and Facebook. They have BLOCKED me and several others from their Facebook page. Also, it's pretty easy to get likes on Facebook without people actually using a service. Suzanne is the person as Starr Communications. Notice how they both are from the United States but do not list a city or any other contact info. I am being transparent about my identity and I have EMAIL PROOFS that document Starr Communications failure to pay me a dime. Be smart here. A company that runs off of a "gmail" account and a Facebook page with no other internet footprint or website. YET they claim to have been in business for years and have hundreds of employees. It's odd though, that no one can find anything online about them. Ask Suzanne to send you all PROOF that she has gotten paid. I'd sure like to see these scammers put to rest.

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#3 UPDATE Employee

Not true. This company is extremely trustworthy & pay like Clockwork every Friday!

AUTHOR: Suzanne - (United States)

POSTED: Tuesday, February 13, 2018

I just wanted to reply to this post as usually everyone that ever puts stuff online is always negative so I thought I would shed some light on the earning potential of this opportunity.

This person says that they only made $80 which I find that to be just impossible if you are working the campaign the correct way.

They say you have to put in $5-10 a day with facebook & Google adwords which is true. This is how the phone calls/leads are generated along with all of the jotforms that will pour into your inbox. F/B & Google wont even bill you for 30 days later so you get to earn commissions first b4 you have to pay for the advertising which is awesome! Its nothing compared to the commissions your making. I am greatful that I found this GIG!!! You have to work though!! You have to do follow up. You need to return calls. Call the missed calls back. Text the customers. Email the customers. Follow the scripts. It works. Keep track of everything on your excel spreadsheet. I average 5-6 Installs a day. As long as you follow the formula, you will make alot of money.

The nice thing about Google adwords is the phone calls start coming in the same day & the jotforms as well so you are taking orders the same day you start. This is a great opportunity to make a nice paycheck every week. It is as consistant as you can get. The deal is simple. People call to find out what providers are in their area. You tell them which packages are available & you schedule them for the installation. Simple.

They email you letting you know exactly what is going on with the customer wether they approved on credit or if a deposit is required. Either way you know what to do. Schedule them with a different provider if they get denied. Work the customers. Try to get them scheduled with a different provider. They also email you a funding report letting you know which deals are to be funded. Dont give up so easily. Bottom line is it is the easiest service to sell as everyone needs these services & really cant live without them.

I have had many conversations with the people that run the company & they all work 12-13 hours a day / 7 days a week to process our deals! Now, thats teamwork. Who else is gonna work that hard to make sure you are successful? They really do care about our success. They are now paying us through the Square Cash App to make sure we all get paid within minutes on Friday. Now thats cool.

Shame on people that try to bad rep good hard working companies trying to provide an opportunity to help people like me work from home to earn a nice living. Im extremely happy with them. I get paid every week. Never an issue getting paid with this company what so ever. Would highly recommend. A+++

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#2 Author of original report

UPDATE: Starr Communications Stealing People's Time & Money

AUTHOR: Jalisa - (United States)

POSTED: Tuesday, January 23, 2018

 Ok. So the owner of Starr Communications knows exactly who I am. I have email proofs documenting all of our conversations and them continuously putting me off about commissions. My email address is (((REDACTED))). If anyone needs me to send them email proofs to avoid getting scammed please feel free to reach out to me personally. DO NOT let these scammers waste your time, energy and money. Do the research for yourself. They have no real web address and no one ever answers the phone when u call. To Starr Communications, If you have changed your mind about paying me my earned commissions then feel free to reach out. You all know that you already have my ss#, banking info and all the documents you need. Stop playing with people's minds and money. It WILL come back to haunt you.

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#1 UPDATE Employee

Rebuttal to the ridiculous & false post...

AUTHOR: Scott - (United States)

POSTED: Tuesday, January 23, 2018

First of all, we want to thank you for doing your due diligence in researching our company as you're smart for being cautious. We definitely want you to have all of the facts before considering to work for our company.

We feel the person that wrote the previous post was either an ex-employee or competitor just trying to willfully harm our company name & reputation. 

It wouldnt make much sense when he or she says they were working our campaign & not rec'd a dime in 2 months? First of all, thats ridiculous as you get paid from the providers within 3 weeks & who would actually work a campaign for 2 whole months without being compensated so this is just comical.

We have been in business for over 9 years with over 20 years combined telemarketing & sales experience in our industry. We are under contract with multi-million dollar companies who place ads on television daily. This is what makes your job so much easier when you are representing these companies over the phone. We ask for your social security # for tax purposes just like any other company in the world. If you do not wish to give your banking information for direct deposit, that is your choice. We would mail you out a check to the address on your application however most people prefer direct deposit as you receive your paycheck alot quicker.

Just like you do not know who we are, we do not know who you are. You could be a competitor just fishing for information. We do not divulge our trade secrets until after we have received your paperwork back. Then, we send you out the Blueprint email & training videos on facebook & Google adwords on how to generate these incoming phone calls to start taking orders.

We have gone to great lengths to secure & have a successful running money making business.

We have over 100 agents all working this campaign earning a nice living. We do not have a lot of turnover as most people stay with us for years. We currently write well over 800 appointments in any given week so suffice it to say we are extremely busy.

If it would make you feel more comfortable, you do not need to send us your s.s# or any other personal information if you do not want to. We just need the application filled out & the non-compete compliance agreement signed & we can get you started. Once you start writing appointments & see the money being made, then you would give us your social security# next week. We just can't pay you without it. Despite what you thought about our company, we realize where you are coming from as you do need to be careful who you do business with. But not to worry, we are a reputable company & are in business for the long haul.

You can check us out on facebook where you will see we have hundreds of likes, shares & comments from not only a ton of customers but from agents as well. facebook.com/SaveMoneywithStarrCommunications/

If you do not want to work for our company, then we do wish you luck in all your future endeavors. But if would like to earn between $2,000 - $3,000 per week, then we urge YOU to join forces with the #1 most lucrative opportunity & campaign on the Internet today!!! 

Thanks & let's have an extremely profitable day!

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