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Report: #173806

Complaint Review: Sterling Optical - Clay New York

  • Submitted:
  • Updated:
  • Reported By: Baldwinsville New York
  • Author Confirmed What's this?
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  • Sterling Optical Great Northern Mall Clay, New York U.S.A.

Sterling Optical Ripoff poor and rude servive Clay New York

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I had a student who was in need of glasses. After several weeks and a run-a-round about getting an eye exam and having to go to Auburn, NY to process the order to get the glasses, after the exam, his mother was most furstrated. We went to see what the problem was and still could not resolve it. I found the manager to be must uncoopertive and not clear on how to resolve the problem of getting my student glasses.

The mother and I decided that we were getting the run-a- round and that the perscription could be filled elsewhere. We went to a competitor and had the students glasses in less that two hours. The staff there understood the situation and how to get results. Less that two hours including waiting over one half hour for the perscription to be faxed from Sterling.

While waiting we had a very nice lunch in the mall and discussed the students good fortunate to have been accepted in a special Saturday study program.

I found that I can have my glasses done under my insurance, so plan to do so next week. I'm glad that Competition is still alive and well in this country.

Joe
Baldwinsville, New York
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 01/29/2006 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sterling-optical/clay-new-york-13041/sterling-optical-ripoff-poor-and-rude-servive-clay-new-york-173806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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