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Report: #1411021

Complaint Review: Straight North SEO - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: Rajan — Oak Brook Illinois United States
  • Author Confirmed What's this?
  • Why?
  • Straight North SEO 211 W Wacker Dr #1800 Chicago, Illinois United States

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DO NOT sign any contracts with Straight North! You will pay them thousands and thousand of dollars and they will do very little work for you. If you're a smaller company like we are, you will be assigned to a team that seem to have been hired off the street and have no real clue what they are doing.

Our Google rankings actually went down while we worked with them!! And their copy was so bad, we had to go back and fix many of the edits they made to our site.

When you confront them about the poor work they are doing, they just give you some mumbo jumbo about a meaningless point system that never seems to entitle you to much real work.

This company is just out to make a quick buck. If you want real SEO, go elsewhere.

This report was posted on Ripoff Report on 11/08/2017 04:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/straight-north-seo/chicago-illinois-60606/straight-north-seo-straight-north-very-little-work-for-huge-sums-of-money-chicago-illinoi-1411021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
2Employee/Owner

#3 REBUTTAL Owner of company

This email from you authenticates our rebuttal

AUTHOR: Aaron - (United States)

POSTED: Thursday, November 16, 2017

On 9/18/17, 5:01 PM, "Rajan Sharma" <drsharma@eonclinics.com> wrote:

Hi Ian

As it stands my business has not grown with SEO help from your company and I am finding it hard to pay my bills

I would like to opt out now since I can't afford it .

Pls let me like my options ...I may not be able to pay my bills

Thx for your understanding

Raj

Sent from my iPhone

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#2 Author of original report

You are absolutely wrong in your rebuttal

AUTHOR: Rajan - (United States)

POSTED: Wednesday, November 15, 2017

I paid $27k to your company in 4 months and my numbers started to go down considerably . Your team would work what any company would do for $400 and i paid you $6k per month . I had repetitive frustrated conversations and requested multiple times to show me some outcome . I was always very well prepared to wait as SEO is a slow process and was aware of it . The amount of work being done on monthly basis and $6k per month commitment was very very minimal and even when they did something it was so improper that my people had to go back and correct . I spent $9k in the first month to give my campaign boost and I went down in rankings . Than I humbly requested your company to pls let me move on to some other company as your company is not adequately prepared but you force me into 6 months contract . 

I STRONGLY urge anybody to just not work with your company as you guys are basically crooks and only know to make money by signing contracts and securing yourself . The facts you have given here are along this lies and deceit  and i further am disappointed. I have dealt with various vendors but your company is the WORSE

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#1 REBUTTAL Owner of company

Straight North strongly disputes all of the comments regarding our performance and our delivery

AUTHOR: Aaron - (United States)

POSTED: Wednesday, November 15, 2017

Rajan – we are surprised to read your review. During the sales process, Straight North was very clear to set the appropriate expectations about the campaign. We specifically discussed with you that your SEO campaign would take time to see results due to the risky backlinks that had been previously built to your site. We started your campaign June 2017; less than 8 weeks into a 6-month contract, you requested to cancel the contract due to internal budgetary issues that you were experiencing. Straight North offered to restructure the terms of the contract in order to assist in your situation. Unfortunately, you elected to stop paying entirely. Your stated review of our services is completely inconsistent with all previous communications.

Straight North strongly disputes all of the comments regarding our performance and our delivery, and again would be happy to provide support for all of the work that we executed.

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