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Report: #1176501

Complaint Review: Subway - Whitakers North Carolina

  • Submitted:
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  • Reported By: Jahnell — Rowland North Carolina
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  • Subway N. Carolina 4 Whitakers, North Carolina USA

Subway Don't use your debit card at this location Whitakers North Carolina

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I am very disappointed in Subway. I went to subway in Whitakers, NC and my child swiped my bank card for the purchase on 8/25/14. She was told that they were having problems with theaching and that the transaction didn't go through. She was asked to swipe the card again, and she did. She was advised to swipe it again but my mom who was in line with her refused and said she would pay cash. My mom paid cash, we took our food and left. When I checked my bank account I found out that my card ha also been charged. I contacted the store manager twice shortly after the incident and I was told that the district manager would contact me. I was not contacted. I contacted subway customer service 800#. I told them my complaint and was advised that the owner would contact me. A few days later I was contacted and told that my money couldn't be returnded to my card because they didn't have the physical card so I agreed to accept a gift card. I lived out of town and it would've cost more gas money to go back to the store than the amount I paid, $15.63 to be exac.  I have the receipt and proof that it is on my bank statement.  Needless to say, I never received my gift card. 

This report was posted on Ripoff Report on 09/13/2014 01:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/subway/whitakers-north-carolina-27891/subway-dont-use-your-debit-card-at-this-location-whitakers-north-carolina-1176501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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