Complaint Review: Sullivan Tire - Portland Maine
- Sullivan Tire 333 St. John Street Portland, Maine United States of America
- Phone:
- Web:
- Category: Auto Repair Service
Sullivan Tire Misdiagnoses and Surprise Storage Fee Portland, Maine
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Had a Jeep Grand Cherokee that was dumping oil out the back of engine compartment. Had it towed to Sullivan Tire in Portland. Asked them to diagnose it. Told us that the rear main seal was gone, that the car would require an new engine and that it was not worth it. We intended to junk the car based on the advice given. Luckily another mechanic looked at it and found that the oil sending unit, a sensor on the back of the engine had burst, it was a 200 dollar fix.
To top it off, my girlfriend gets a call about an hour before they close telling her that they have a storage fee, I don't remember how much but somewhere between 40-80 dollars and that she need it to pay it by the time they closed. Luckily they did not charge us for their "diagnostics" but we came very close to junking a car that is now running fine.
This report was posted on Ripoff Report on 09/20/2012 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sullivan-tire/portland-maine-04010/sullivan-tire-misdiagnoses-and-surprise-storage-fee-portland-maine-944214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Your complaint
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Friday, September 21, 2012
Sorry about your experience. We would love the opportunity to get some further detail and discuss this with you. Would you please call us toll free at 877-855-4826 and ask for Josh.
Thank you very much,
Josh
Sullivan Tire Company
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