Complaint Review: SuperSpeed Software Inc - Millbrook Park Sudbury Massachusetts
SuperSpeed Software Inc RamDisk Plus SuperSpeed.com Fraudulent Practices RamDisk Plus Beware Millbrook Park Sudbury Massachusetts
*Consumer Comment: Friendly / Helpful Staff
SuperSpeed Software Inc are makers of a number of Windows software products such as RamDisk Plus and SuperSpeed SuperCache sold via their website at www.superspeed.com
They falsely promise with their software sales and licenses:
"There are no renewal or subscription fees. Updates within a major version are free. For example updating RamDisk Plus from version 11.5 to 11.8 is free. Upgrades to a new major version (e.g. version 11.x to 12.x) does incur an additional charge but at a discount from the usual full retail price."
And upon purchasing state:
"A license key is bound to the system's computer name. If you should ever need a license key for a different Computer Name then you will need to purchase another license. Your key and instructions will be emailed to you within 24 hours during weekdays or Monday for weekend orders."
I purchased a license to their SuperSpeed RamDisk Plus software, and for the first time required a license renewal due to hardware upgrades.
All attempts to contact SuperSpeed.com via numerous emails and forms of contact such as all company emails in their website
Have all been ignored, and SuperSpeed Inc appears to be abandoned. SuperSpeed has engaged in fraudulent behavior by selling software and not adhering to their own licensing terms and ignoring all communication.
Their product now appears rebranded by Raxco Software as RamDisk Plus, contact with Raxco Software regarding this partnership and obtaining access to the product i have purchased have been told:
"If you have an issue with a SuperSpeed purchase, you must contact them. We have nothing to do with their purchases.
We do sell Ramdisk Plus in partner with Superspeed, but we cannot assist you with any issues regarding your purchase because it was not made through us.
Superspeed is responsible for your software as you purchased it through them."
So there is no support from SuperSpeed.com Inc for their RamDisk Plus and users who own a legitimately purchased license have lost access to their software as promised according to SuperSpeed's licensing agreement.
This report was posted on Ripoff Report on 06/17/2015 08:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/superspeed-software-inc/millbrook-park-sudbury-massachusetts-01776/superspeed-software-inc-ramdisk-plus-superspeedcom-fraudulent-practices-ramdisk-plus-bew-1236354. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.