Support Plaza, Mirch Media, SMD Tech Support, Vivek Thaper, Claims they are with Microsoft Tech Support and a Virus needs immediate attention Forest Hills New York

Over the course of the years, we have seen an increase in scammers calling and harassing our staff. They misuse our company name in efforts to hamper our reputation and scam the customer. We have no relation or knowledge of who these fraudsters are or were in the past.

We are a genuine company and we have unconditionally helped many customers with free support, guidance, and advice on how to avoid these scammers. We have spent countless hours with legal teams, FTC, Attorney Generals of various states to isolate this matter. Especially in hopes to better understand our customer's situation and guide them on how to investigate who has done this to them.

The misuse of our name hurts our reputation and we hope we can help you, you can contact us at info@mirchmedia.com.

Please see below for our Anti-Scam Guidelines:

Phone Scam Alert

We just wanted to give you some simple guidelines on scam awareness.

Contact is typically made through cold calls, direct mail or print advertisements.

Always Remember: Never ever trust unsolicited calls. Do not provide any sensitive information to anyone.

Moreover, most of the scammers are using Western Union in tricking unsuspecting victims into handing them money for so-called processing fees and the like due to its international presence and questionable security.

TIP:Services like Western Union are only meant for sending money to people you personally knew! Never use Western Union in wiring money to people you have never met – it’s very unsafe!

Here are some guidelines and ways to protect you from the scam:

• Do not be impulsive. Do not rush into things.

• Make sure not to provide or confirm personal or financial information to unsolicited offers or request for information.

• Don’t get enticed with “Freebies” or glowing testimonials.

• Check all the information you are getting and if it’s too good to be true, think twice

• Don’t easily give control of your computer to a third party unless confirmed to be from a legitimate representative of the subscriber company.

• If the caller says he is from Tech Support Department, make sure to make verification and do not easily purchase any software or services he is offering.

• Don’t hesitate to tell that you are not interested in the products or services offered and hang up.

• Do not forget to take the caller’s information and immediately report it to local authorities

• If malicious software has been downloaded to your computer and been accessed by the scammer, change your password immediately: main email account, financial accounts especially your bank and credit card

• Make sure you have antivirus installed and scan your computer right away to remove malware presence.

Furthermore, IF YOU HAPPEN TO RECEIVE A CALL FROM SOMEONE SAYING THAT THEY ARE FROM A RANDOM COMPANY, THAT THE COMPANY IS GOING OUT OF BUSINESS AND WILL MAKE REFUNDS AROUND $1000, EVEN ASKING PAYMENTS FOR PROCESSING FEE COSTS, BEST THING TO DO IS NOT TO ENTERTAIN THE CALL AS THAT IS OBVIOUSLY A FRAUD. ACTUALLY, IT’S EASY TO AVOID SCAMS, ANY KIND OF SCAMS. JUST DON’T GET EASILY CAUGHT UP WITH FREEBIES OR GLOWING TESTIMONIALS FROM UNSOLICITED EMAILS OR CALLS. TAKE CONTROL OF YOUR PERSONAL INFORMATION.

We hope to help you as much as we can.

Thank You,

Management

Happened to me last evening. The gentleman told me that he received my information from my Microsoft contract that I just actived last year. I was very skeptical due to the fact that the number came as unknown and then NO Caller ID. He seemed to be in a hurry to get me to my computer. I was not physically at that particular computer at the time and told him I needed to call him back and asked for the name of the company. He gave me this company and the same phone number. Insteresting.

The exact same thing happened to me! They are scammers! Beware of Support Plaza  Allen and Ethan from India