Complaint Review: Survival Life.com - Austin Texas
- Survival Life.com 4330 Gaines Ranch Right oad Suite 120 Austin, Texas USA
- Phone: 512-366-3332
- Web: Survivallife.com
- Category: Bait-and-Switch
Survival Life.com Be very careful when dealing with this company Austin Texas
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On February 20,2016 I ordered a Solar Powered Battery Charger from Survivallife.com. for $39.95. When I received an email acknowledgement of my purchase, they had added something called an Solar Briefcase which I did not authorize nor request. This cost $495.00. The next day that the company was open, I called to void the order. I was assured that this would not be a problem and that the order had been cancelled as of February 21, 2016,
On Monday, February 22 I received an email stating that the order had been shipped via FedEx. Naturally I immediately contacted the company ([email protected] // ) and was told I would have to refuse the order when it arrived. It was scheduled to be delivered by FedEx on February 25. Upon checking the tracking number I was provided I now discovered that the item was now scheduled to be delivered on Monday, March 1st. I immediately called FedEx and was able to get the package refused.
Meanwhile, I have contacted the Massachusetts Attorney General's Office Department of Consumer Affairs and am pursuing any remedies they may suggest
I have also been forced to cancel my debit card an obtain a new card. I DO NOT TRUST THIS COMPANY! I feel that this company is a complete scam.
This report was posted on Ripoff Report on 02/27/2016 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/survival-lifecom/austin-texas-78735/survival-lifecom-be-very-careful-when-dealing-with-this-company-austin-texas-1290399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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