Complaint Review: SymplisIT - Internet
- SymplisIT symplisIT.com Internet U.S.A.
- Phone:
- Web:
- Category: Computer Software
SymplisIT/ Drivermagic ripoff, No customer support or any contact information Internet
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I have a two yr old program called DriverMAGIC pro wich enables me to locate and install hardware drivers. It was from acompany called RubyMICRO. Well one day i was having trouble with program and tried using one of the program features wich allows me to ask questions and have problems fixed. The feature wouldnt work either. So i tried using the customer support option of program and was directed to a completely different site than RubyMICRO called SympisIT.
This is either a new company that bought RubyMICRO or just a new name. After browsing the site i discovered that my software program "DriverMAGIC" had been upgraded and was almost a completely different program but had most of the same features. In my reciept of the purchase it is stated i can update my software for life as long as i have the order ID, wich i do. So i tried upgrading thinking this will solve the problems. The update didnt work becouse my program wasn't recognized by there computer.
I tried to contact SymplisIT customer support. They did not reply after 2 days. I ended up writing 13 Emails to customer support, customer relations, sales, and any links i could get off the website but still never got any response.
Jason
Titusville, Florida
U.S.A.
This report was posted on Ripoff Report on 08/18/2005 06:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/symplisit/internet/symplisit-drivermagic-ripoff-no-customer-support-or-any-contact-information-internet-154079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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