Complaint Review: T Mobile - Dallas Texas
- T Mobile P.O. Box 660252 Dallas, Texas U.S.A.
- Phone: 800-937-8997
- Web:
- Category: Cellular Phone Companies
T Mobile Billed Contract Termination Fee for Completed Contract Plus Charges Dallas Texas
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My contract ended with T Mobile in October 2008. I paid month to month until a couple of months ago when I called T mobile and told them I didn't want the service anymore. Also, I was a Flex Pay, which means that I always paid for my services at the beginning of the billing cycle, or I had no phone service. I had 700 minutes on my plan and had 2 phones which shared the minutes. After I stopped paying month to month I was billed a contract termination fee of 200 dollars, which I have the bill to prove it, and I was also billed small fees for service time which I shouldn't have been billed for because I was a flex pay.
I called T mobile and they first told me that I had automatically signed up for a new contract that extended until 2009 because I had paid for month to month service after my contract was up on 2008. I told the representative she was full of crap and demanded to speak to a supervisor. The supervisor said that yes, I was correct in that I was not under any contract as of October 2008 and had the option of letting my service go whenever I wanted.
So I get this bill for 200 dollars in the mail today being May 4, 2009 and I call T Mobile again. This time, the representative tells me they have no record that I ever called to stop my service and I broke my contract which was extended to 2009. If my contract is up and I am a prepay then I would just love for T Mobile to explain to me how i racked up owing them any charges at all. I am turning everything I have into whatever agencies I can find to stop this rip off company before they ruin my credit!
Tiredofbeingscammed
Paris, Texas
U.S.A.
This report was posted on Ripoff Report on 05/04/2009 03:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/dallas-texas-75266-0252/t-mobile-billed-contract-termination-fee-for-completed-contract-plus-charges-dallas-texas-448709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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