Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #471544

Complaint Review: T-Mobile - Kissimmee Florida

  • Submitted:
  • Updated:
  • Reported By: Kissimmee Florida
  • Author Confirmed What's this?
  • Why?
  • T-Mobile www.tmobile.com Kissimmee, Florida U.S.A.

T-Mobile By far the worst customer service I have ever encountered. Kissimmee Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have had cellular service through T-mobile for almost 14 months now. I am nearing the end of my original agreement (which I will NOT renew) and I am going to list all the problems I have encountered thus far. Originally I had problems getting service ANYWHERE near or around my house, which at the time of purchase, I was told that area was very well covered.

After two months or so of phone exchanges and LONG phone calls, I was allowed to upgrade (for free) to a phone that I could run of of my wireless internet connection (wi-fi) That phone never regularly linked up with my wi-fi so I routinley missed calls and text messages. Many times I was out of service for so long at home (even with the wi-fi that was supposed to eliminate the problem) I wouldnt recieve ANY calls or text messages.

In the sixth or seventh of my contract, I finally was allowed to upgrade to ANOTHER wi-fi compatible phone which worked for about a month before I started to lose wi-fi connectivity AGAIN and was sent a replacement phone. After I encountered problems again, I was told my SIM card needed to be replaced. So I was referred to a local T-mobile store to retrieve a SIM card.

Everything was fine until two months ago when I started to have the same problems connecting to my wi-fi AGAIN. As with many people my cell phone is my only form of communication, so I missed some very important calls. One such call, my fiance waited several hours at her job because she had no way to get in touch with me WHEN I WAS AT HOME, because yet again T-mobie couldn't provide adequate service AGAIN. As with many I cannot afford the cancellation fee, and T-mobile seems to see no problem with my service coverage. PLEASE do NOT waste your time and $$$$$ with these people, my contract cannot expire soon enough.

Llebama
Kissimmee, Florida
U.S.A.

This report was posted on Ripoff Report on 07/20/2009 12:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/kissimmee-florida/t-mobile-by-far-the-worst-customer-service-i-have-ever-encountered-kissimmee-florida-471544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now