Report: #1350916

Complaint Review: T-Mobile

  • Submitted: Fri, January 20, 2017
  • Updated: Fri, January 20, 2017
  • Reported By: Stephanie — Virginia Beach Virginia USA
  • T-Mobile

    Nationwide
    USA

T-Mobile Billing; iPhone 7; Fraud; Contract Bellevue Nationwide

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T-mobile is continuously billing me about a phone that I returned.

I have been making calls since December 2016 ~ January 2017 and they are threatening me to collecitons.

I've spoke to a rep who said, return the device and I will just have to pay the balance of the bill which is <$40.00 . They are charging me $638.64 for something I returned.  I was on a non-contracted plan .. The package tracking # is 1ZRV91769098590599 . 

Delivery Details:

Weight:1.00 lbDelivered On:12/23/2016 12:45 P.M. Delivered To: COPPELL, TX, US Received By:ROBERTSLeft At:Dock

 

I also called multiple reps who said they were going to call me back and follow up with the case and no one has done so.

This report was posted on Ripoff Report on 01/20/2017 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/nationwide/t-mobile-billing-iphone-7-fraud-contract-bellevue-nationwide-1350916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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