Report: #1391156

Complaint Review: T Mobile

  • Submitted: Tue, August 08, 2017
  • Updated: Tue, August 08, 2017
  • Reported By: Wayne — Pensacola Florida USA
  • T Mobile


T Mobile Scamed me good Pensacola Nationwide

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I have been a customer for about 10 years now, and I must say I have never felt so discussed and scammed in my life. I just recently signed up for the bogo promotion and just found out it was a scam. I bought 2 new Galaxy s8+ phones and was suppose to get a rebate on one, come to find out after I was denied they told me I had to change my rate plan! I was not told this at first and there responce to me after being on the phone for 45 minuets was, just return the phones and start all over again. I was so furious with this with this reply I ask to speak with someone else, Her responce was yea im higher power I take care of you! "really". Then proceeds to tell me yea we give you rebate and you bill will be higher! Well thats not what I was told! I was told I would get the promotion and rebate for the phones with my current plan and now your just talking trash.

My advice to you ,watch out for these rebate plans because they just suck you in and then charge you even more. Once I figure out a way to still have my phone I will ditch T mobile they are a scam and you should be aware. I am also reporting them to the BBB & Federal Trade Commission

This report was posted on Ripoff Report on 08/08/2017 05:42 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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