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Report: #1282652

Complaint Review: Ripoff Report | Tanner & Ortega, L.L.P. TRUSTED Business | Verified Safe™…businesses consumers can trust. Tanner & Ortega, LLP New York City based litigation firm representing individuals in various types of cases, including personal injury, criminal, administrative, labor related cases. Tanner & Ortega committed to giving each client the personal attention of an experienced attorney. The firm's principal attorneys have been trained on the front lines of courtrooms throughout New York and New Jersey. - New York New York

  • Submitted: Wed, January 27, 2016
  • Updated: Tue, June 19, 2018
  • Reported By: SHAQUANA — New York New York USA
  • Tanner & Ortega, L.L.P. TRUSTED Business | Verified Safe™…businesses consumers can trust. Tanner & Ortega, LLP New York City based litigation firm representing individuals in various types of cases, including personal injury, criminal, administrative, labor related cases. Tanner & Ortega committed to giving each client the personal attention of an experienced attorney. The firm's principal attorneys have been trained on the front lines of courtrooms throughout New York and New Jersey.
    30 Vesey St #1 PH
    New York, New York
    USA

Tanner & Ortega, L.L.P. Verified TRUSTED Business REVIEW: Tanner & Ortega, L.L.P. dedicated to total client satifaction. The partners of the firm are extremely accessible to their clients by phone, email or by prompt appointment for any questions or concerns.
*UPDATE: Tanner & Ortega, L.L.P. pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. Tanner & Ortega, L.L.P. recognized by Ripoff Report Verified™ as a safe business service.

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EDitor's UPDATE: Positive rating and recognition has been given to Tanner & Ortega, L.L.P. for its full commitment to quality customer service.

Ripoff Report's discussions with Tanner & Ortega, L.L.P. have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Tanner & Ortega, L.L.P. listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Tanner & Ortega L.L.P.'s managing partner, Howard Tanner, Esq., has informed us that his personal philosophy is that his clients are at the heart of his law firm. [continued below]....
..... His firm provides positive outcomes for his clients not only by thorough investigation and preparation of cases but by listening to the ideas and concerns of his clients. Mr. Tanner always puts the client first and the implementation of this philosophy is confirmed when seeing all of the positive reviews written about Tanner & Ortega on their website at www.tannerortega.com and at other law firm review websites and forums.

Ripoff Report has learned in the course of its review that the typical customer feedback about Tanner & Ortega, L.L.P. reads, "They leave no stone unturned and did everything possible to insure a good outcome, watching out for my welfare with every step taken. They stayed on top of everything and was in communication with me the entire time. I would recommend Tanner & Ortega, L.L.P. to anyone needing legal services. I will always be grateful for the way they handled my case. I recommended the firm to one of my best friends and they did a fabulous job for him as well."

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Howard Tanner during an onsite inspection held by a third-party verification company with no biases towards Tanner & Ortega, L.L.P.

Tanner & Ortega is a law firm that specializes in complex criminal defense litigation, federal, state, personal injury, labor unemployment, and other types of civil litigation. Howard Tanner stated the following about his company, "we have been in business since 1998 and we are a full-service law firm that caters to the customer service needs of our client, but we are always mindful of our responsibility to treat everyone's case as the most important case."

Leads for Tanner & Ortega are primarily obtained through referrals from former clients, "we find that we get a lot of business from clients who are satisfied with our services that they refer us to friends, family, and acquaintances that need legal assistance." He additionally explained the sales and services process for Tanner & Ortega, "first they would call us for a free telephone consultation. We would get some background on their case and see if whether or not the facts of their case is something we can help them with. 9 times out of 10 it is. We would then follow up with an office appointment if appropriate and we would go over in more detail the options for the clients what they could expect as far as the process the legal process and we walk them through… if it was a criminal case we would walk them through the criminal justice process from the courts to the trial process. If it is a personal injury case if the client were too injured or could not make it to our office we would go out to them either at the hospital or their residence to go through the entire process with them as well."



CUSTOMER CARE & COMPLAINT RESOLUTION – TANNER & ORTEGA, L.L.P.

Mr. Tanner was asked to describe their escalation process for potential complaints, "if there is an issue that needs to be addressed that we cannot address with a simple phone call we invite the client to come in to speak with me personally as the managing partner of the firm. I would address their concerns no matter what the area is. Sit down with them one on one and make sure to address the particular concern and make sure that the client understands. It's hard for me to imagine this because it really hasn’t happened. But if it did happen we would bring the client in and address their concerns and make sure that they understood what our process was and why we took the actions we did because it is always to the benefit of the client and if he didn't we would make it right with him."

When asked to comment on the complaints made on Ripoff Report's website Mr. Tanner stated the following, "The Ripoff Report claims against us was a person who a former client who made up the reports and was arrested and convicted in federal court for cyberstalking and is sentenced. The person who the guy that wrote those reports did them he is a former client he wrote them up fictitiously under false names. There were 4 reports he did along with numerous other reports around the internet. We sort of knew who he was we knew who he was because I could just tell. I alerted the authorities to it this is apparently not the only party he had done this to. We went to the authorities, he was arrested by the FBI and prosecuted in Federal Court for cyber stalking identity theft against us, he wrote admissions admitting to authoring the Ripoff Report among other things falsely against us. And despite that Ripoff Report it is their policy not to take stuff down most of the other websites did it voluntarily. He was prosecuted by the US Attorney's Office of the Southern District of NY, convicted, and was sentenced in Federal Court and the horrible and malicious things he said against us are provably untrue and he admitted they are untrue. They are absolutely made up. Some of the stuff that he said that we did to these so-called clients we don't even cover those areas of law."

Tanner & Ortega is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. Mr. Tanner stated the following, "we are pleased to be certified by Ripoff Report to give our clients that added measure of trust that Tanner and Ortega will do everything they can to zealously represent them."



TANNER & ORTEGA, L.L.P. – STATEMENT FROM HUGO ORTEGA, ESQ., PARTNER

" With Tanner & Ortega, L.L.P., you will always get personalized attention to your case. If you ever need legal assistance from being injured in an accident and you are unable to come to our offices, we will come to you. Please go to our website at www.tannerortega.com to learn more about our firm and our commitment to getting the "results you need".

Tanner & Ortega, L.L.P.'s lawyers are confident that no matter the legal legal issue, they can help resolve it and achieve a positive outcome Tanner & Ortega, L.L.P. takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Tanner & Ortega, L.L.P. has given me great experience with a wide variety of cases to work on. It's a great place to be."

Ripoff Report was pleased to learn that Tanner & Ortega, L.L.P.'s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM TANNER & ORTEGA, L.L.P.

Tanner & Ortega, L.L.P. recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Tanner & Ortega, L.L.P. has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Howard Tanner, Esq., Ripoff Report is convinced that Tanner & Ortega, L.L.P. is committed to quality delivery of services resulting in total client satisfaction.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Tanner & Ortega, L.L.P. meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint, so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses, so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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HOWARD E. TANNER ESQ. LAWYER New York New York

ABOUT THE RIPOFF REPORT BELOW:

Ripoff Report would like to let readers know that Ripoff Report emailed this customer, so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses, so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.

STATEMENT FROM TANNER & ORTEGA, L.L.P.:

Fabricated completely from David Chee, convicted in federal court for cyber stalking and subject of ongoing litigation in NY State Court

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Editor’s Comment:06/11/2018-Ripoff Report believes in transparency and the more information the better.  In this instance, there has been court action regarding this subject Report.  We believe it important to note that not all Court Orders are alike.  Many court orders are absolutely legitimate and we make no representations about this court order situation However, we want our users to be aware that sometimes courts enter orders based upon default which typically means that the defendant didn’t show up.  Sometimes a defendant won’t show up because they didn’t even get notice of the case proceedings in the first place and other times defendants may not show up because they don’t necessarily have the knowledge and/or the financial resources to fight.  Still, in other instances, a defendant may simply appear only to stipulate (settle) the case by agreeing to stipulate to a court order because they are being bullied by the plaintiff and whether what they said was true or not, they just want the matter to go away so they can move on with life and make the plaintiff go away.  Again, we make no representations about this particular court order situation.  We are simply providing you with additional information so that you may be more informed and, coupled with any additional research you feel is necessary, may make your own informed decision regarding the validity of this Report.  As always, we encourage our readers to do their homework and not just rely on one single source for information.  Google, through the Lumen Database, has provided the following document relating to this subject Report:

Tanner and Ortega LLP Howard Tanner and Hugo Ortega v David Chee - Proposed Order by Ripoff Report on Scribd

  

https://www.lumendatabase.org/notices/16327035

 

END OF EDITOR’S COMMENT

  

THE ORIGINAL REPORT IS UNDER THE LINE IMMEDIATELY BELOW 

 

____________________________________________________

I had hired lawyer Howard Tanner to get me my green card. At his free consultation, he promised he'll get me my green card within 60 days or my money will be refunded. His fees were $ 25,000 total. He wanted to be paid $10,000 upfront and the rest when my green card is issued. I paid him the initial $10,000 in cash. He did not want a check and insisted on being paid by cash. It's been 5 years now and I'm still waiting. He promised me he'll get me my greeen card in 60 days. I call his offfice once a week and he brushes me off. Sometimes, he just doesn't answer his phone. When he does answer he tells me that my paperwork is filed with the immigration department and he can't make them work any faster. This is a lie because I called immigration and they don't have any paperwork on me. This guy is a scammer. He rents a single desk inside someone else office and he be cheating people every day. I asked to see his law license and he refused. He is a very shady person. I asked for my money back but he said "No". I have what appears to be a contract between me and him and he signed his name Howdy Fanner and not Howard Tanner. After waiting 5 years, I know I've been scammed. My advice for the public is to STAY FAR AWAY FROM THIS LAWYER.

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
3Employee/Owner

#1 REBUTTAL Owner of company

Howard Tanner Rebuttal

AUTHOR: Howard Tanner - (USA)

This is Howard Tanner. Of course, this "complaint" is FALSE. We have never practiced nor represented any client in any immigration case. Click on the attachments from official NY State Attorney Registration records attached in our initial rebuttal above, confirming we have NEVER HAD A COMPLAINT OR GRIEVANCE FROM ANYONE IN 28 YEARS, and that Hugo is an admitted attorney since 1988, not a paralegal. Go to nycourts.gov/attorneys/registration/index.shtml to see for yourself.

Once again, "Shaquana" and "ex-employee" are the same sick and pathetic person posting all over this website and others. Hey "Shaquana" or "ex-employee" or whatever your next anonymous username is, anyone that reads your posts will know that you are mentally ill and need help.

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#2 UPDATE EX-employee responds

HUGO ORTEGA TRYING TO SAVE HOWARD'S REPUTATION

AUTHOR: FORMER EMPLOYEE - (USA)

DON'T BELIEVE THIS GUY, HUGO ORTEGA HE IS ONLY TRYING TO SAVE HOWARD TANNER'S REPUTATION. I AM AN EX-EMPLOYEE OF TANNER & ORTEGA, 30 VESEY STREET, AND I LEFT THE LAW FIRM DUE TO THEIR UNETHICAL PRACTICES. 

 

I NOTICED HOWARD TANNER REFUSES TO COMMENT ON THIS BOARD SO HE GOT HIS FRIEND, HUGO ORTEGA, TO DO SO. HUGO ORTEGA IS NOT A PARTNER NOR A LAWYER, HE'S ONLY A PARALEGAL, WHO SPEAKS SPANISH, AND HIS JOB IS TO ATTRACT DESPERATE ILLEGAL MEXICAN ALIENS INTO THEIR OFFICE SO HOWARD CAN RIP THEM OFF. THE MONEY THIS SLEAZE BAG, HOWARD TANNER, STEALS IS SPLIT WITH THIS PARALEGAL. HE GETS 25% OF THE TOTAL FEES.

 

HUGO POSTED COMMENTS BUT HE NEVER OFFERED ANY KIND OF REFUNDS. HE DIRECTED PEOPLE TO CHECK OUT THEIR SCAM WEBSITE WHICH IS USED TO ATTRACT INNOCENT VICTIMS BUT HE NEVER MENTIONED WHERE THE NEW LOCATION OF THEIR OFFICES ARE LOCATED SO THAT I CAN GO THERE AND GET MY MONEY BACK. 

CALLING THEM IS USELESS. I WANT TO KNOW WHERE THEY ARE NOW. I WILL FILE A FORMAL COMPLAINT WITH THE ATTORNEY DISCIPLINE COMMITTEE. 

HUGO ORTEGA IS ONLY TRYING TO STOP BAD REVIEWS SO THAT HOWARD TANNER CAN RIPOFF MORE PEOPLE. BUT, THANKS TO RIPOFF REPORTS THEY CAN'T REMOVE NEGATIVE COMMENTS. RIPOFF REPORTS.COM ALLOWS THE LITTLE PERSON TO HAVE A SAY. 

I WORKED WITH HUGO AND I WOULD LIKE TO MENTION, WHY ARE YOU COMMENTING ON THE BEHMENTIONHOWARD. BY THE WAY WHERE IS HOWARD TANNER ? IS HE HIDING FROM HIS BAD DEEDS ? HAS HE FLED TO MEXICO ? 

 

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#3 REBUTTAL Owner of company

Tanner & Ortega

AUTHOR: hugo Ortega - (USA)

I am Hugo Ortega, attorney and partner in Tanner & Ortega. My partner, Howard Tanner, and I have been practicing law for over 26 years and established our firm 18 years ago, in 1998. In all of those years of practice, we have NEVER had any client file any complaint or grievance with any legal bar association nor file any malpractice lawsuit against us. The allegation anonymously posted here with a fake anonymous username is patently false. For a true representation of our firm and what we do for our clients, please visit tannerortega.com where you can read true testimonials from real clients. Feel free to contact us. We will always respond to you promptly.

 

As you can imagine, this cowardly person attacking us anonymously on the internet, has caused us harm and distress. We need to set the record straight. He shows no signs of stopping this obsessive and immoral behavior. We will fight this as hard we fight for each and every one of our clients, but in an ethical way. If this person was a real client with a complaint, he would contact us to resolve the issue. We still invite him to do so.

 

For the past several weeks, our cyber investigation has confirmed that one person, who remains anonymous and conceals his online identity with fake usernames, targeted us with an online campaign of malicious, defamatory and completely fabricated complaints, profiles and comments, such as this one. A quick google search of us will result in hits for “scam lawyers”, “lawyers that steal your money”, that are “out of business” , “bankrupt”, “alcoholics”, "racists" “taco makers” and  “male underwear models”, etc. We have had the cooperation from many legitimate websites to delete this obviously false and defamatory garbage. However, this site refuses to delete the complaint no matter how clear the evidence is that it is false.

 We have NEVER represented ANY client in an immigration matter, as this sick individual falsely claims!

We invite you to contact us should you need a free consultation. You will see, as have our hundreds of satisfied clients over the last 18 years, that we care and will zealously defend your legal rights. Call us at 212-962-1333 or email us at our website, tannerortega.com, anytime.

 

 

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#4 REBUTTAL Owner of company

TANNER & ORTEGA

AUTHOR: hugo Ortega - (USA)

I am Hugo Ortega, attorney and partner in Tanner & Ortega. My partner, Howard Tanner and I have been practicing law for over 26 years and established our firm 18 years ago, in 1998. In all of those years of practice, we have NEVER had any client file any complaints or grievance with any legal bar association nor file any malpractice lawsuit against us. The allegation anonymously posted here with a fake anonymous username is patently false. For a true representation of our firm and what we do for our clients, please visit tannerortega.com where you can read true testimonials from real clients. feel free to contact us. We will always respond to you promptly. 

 

As you can imagine, this cowardly person attacking us anonymously on the internet, has caused us harm and distress. We need to set the record straight. He shows no signs of stopping this obessive and immoral behavior. We will fight this as hard as we fight for each and every one of our clients, but in an ethical way. If this person was a real client with a complaint, he would contact us to resolve this issue. We still invite him to do so. 

 

For the past several weeks, our cyber investigation has confirmed that one person, who remains anonymous anc conceals his online identity with fake usernames, targeted us with an online campaign of malicious, defamatory and completely fabricated complaints, profiles and comments, such as this one. A quick google search of us will result in hits for "scam lawyers", "lawyers that steal your money", that are "out of business", "bankrupt", "alcoholics", "racists", "taco makers" and "male underwear models", etc. We have hd the cooperation from many legitimate websites to delete this obviously false and defamatory gargabe. However, this site refuses to delete the complaint no matter how clear the evidence is that it is false. 

 

In this "complaint" this sick individual alleges that he retained us to help him obtain his green card. The truth is that Tanner & Ortega has NEVER handled an imigration case. 

 

We invite you to contact us should you need a free consultation. You will see, as have our hundreds of satisfied clients over the last 18 years, that we care and will zealously defend your legal rights. Call us at 212-962-1333 or email us at our website, tannerortega.com, anytime.

 

 

 

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