Complaint Review: Target - Boardman Ohio
- Target 417 Boardman Poland Rd. Boardman, Ohio U.S.A.
- Phone: 330-758-5900
- Category: Department & Outlet Stores
Target 90 days receipt expires Boardman Ohio
*Consumer Suggestion: we want everytthing
*UPDATE EX-employee responds: Return within 90 days
*Consumer Suggestion: Part of This Doesn't Make Sense
She proceeds to tell me that if it is under $20.00 she could return without a receipt. I then grab the receipt from her and said fine return them since you can clearly see that we paid $18.99 for the boots, she says sorry but the computer is showing the lowest price in 3 months is $22.99 and I cannot override the system.
I asked to speak to a Manager and she says sorry, nothing I can do. I then ask to speak to her supervisor and she hand me the stupid red phone and I get some indian speaking man that I cannot understand at all and he confirms the same. Nothing they can do. I said I cannot believe a 9 yr old isn't able to return a boot that doesn't fit, we wanted to just exchange for size but unfortunetly the boots where children boots and she is now in a womens size.
We went to the Shoe Dept. and they have the exact boots still on the shelves.(so it is not like I am trying to return a outdated boot etc.) I have worked retail for years and I know why they are putting a 90 day return policy, (we used to get people to return 1 -2 year old items) but these shoes are still on shelves and could be sold for more money than we where asking for in a Gift card.
I then ask to speak to an american speaking idividual and I get a british indian speaking person and said out of luck too. I went home wrote a two page letter to the corp. office and they responded the same way. I know rules are rules, but sometimes, in a case like this, you need to bend them.
I swear I will never step foot in that store ever again....I suggest everyone boycott these stores, especially after reading all the other complaints about there return policy etc.
This report was posted on Ripoff Report on 12/19/2007 06:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/target/boardman-ohio-44512/target-90-days-receipt-expires-boardman-ohio-292802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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