Report: #474958

Complaint Review: Targus - 1211 N. Miller St. California

  • Submitted:
  • Updated:
  • Reported By: Franklin New Hampshire
  • Targus Targus.com/us 1211 N. Miller St., California U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Click here now..
I go to buy a AC adapter for my HP laptop. Package says "fits all national brand laptops". Lo and behold, none of the adapter tips fit.
I call their "tech support" line and they tell me I need a different version (!!) that co-incidentally the retailer (Walmart) doesn't carry.

I asked the support rep if I could just buy the correct tip. She says no, it won't fit my version of the product.
Why call something "universal" when there are 3 different versions? Can't return it as product says not to return it to retailer.

Franklin, New Hampshire

This report was posted on Ripoff Report on 07/30/2009 11:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/targus/1211-n-miller-st-california-92806/targus-new-meaning-of-universal-california-474958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals


#4 Author of original report

no luck so far

AUTHOR: Hugh Jass - (U.S.A.)

POSTED: Monday, August 03, 2009
Targus says they only accept returns if you ordered online.
I guess I'll just sell it on Ebay.
Respond to this report!
What's this?

#3 Consumer Comment

Return to manufacturer?

AUTHOR: Ashley - (U.S.A.)

POSTED: Saturday, August 01, 2009
Did you return it to the manufacturer then? What is their response?
Respond to this report!
What's this?

#2 Author of original report

the list of compatible notebooks

AUTHOR: Hugh Jass - (U.S.A.)

POSTED: Friday, July 31, 2009
was inside the package-you couldn't see it until you open it.
Tried taking it back to Walmart, but they refused due to the "do not return to retailer" on the inside of package.
Respond to this report!
What's this?

#1 Consumer Suggestion


AUTHOR: Ashley - (U.S.A.)

POSTED: Thursday, July 30, 2009
Did you try returning it to walmart? I bought one of these open box from best buy, so obviously companies will accept returns.

Does the item have a list of laptops it works for on the packaging? The one I bought did, I had to go through several universal types to find the right one.
Respond to this report!
What's this?

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now