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Report: #523375

Complaint Review: Temo Sunroom, Installed By Melani Brothers - Richmond Virginia

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  • Reported By: Sara — Smithfield Virginia United States of America
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  • Temo Sunroom, Installed By Melani Brothers MELANI BROS. 7614 White Pine Road Richmond, Virginia United States of America

Temo Sunroom Installed By Melani Brothers leaking sunroom Richmond, Virginia

*Consumer Comment: Different installer and state, Same problems

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We, too, had a sunroom installed by Melani Brothers out of Richmond, VA.  Ours was installed in June 2006.  We also have a large sunroom, that we paid $30,000+ for, that can only be used for storage outdoor tools and furniture.  Our room leaks in several different places, they sound like the same places as in the other complaint.  The room leaks down the back wall where the roof attaches to the house, so can't drywall.  We have 2 doors, and both leak at the bottom.  Two side light windows (that don't open)  leak, with water pooling on the sills, running down the interior wall, and soaking the floor.  There is always water in the window tracks when it rains.  We purchased hardwood flooring that we cannot put in due to the leaks.  we also had a cracked window shortly after installation.  That was replaced in a timely fashion.  We have reported the leaking to Melani Bros. several times, each time getting the response the previous complaint cited-it would be a month or more before anyone could come out to look at the damage and do repairs.  They have sent people out to our home twice, all that done was some extra caulking, and they even had the nerve to tell us that the leak on the back wall was coming from a poorly sealed upstairs window and running down the wall behind the siding!  If this was the case, and the sunroom was installed correctly, why was the water getting past the sunroom roof were it attaches to the house?  We are having a big Nor'Easter where we live right now, and guess what?  The sunroom ir leaking again!  What an expensive piece of crap!

If you get a solicitation from Melani Bros.-RUN IN THE OPPOSITE DIRECTION!!!!!!

This report was posted on Ripoff Report on 11/13/2009 12:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/temo-sunroom-installed-by-melani-brothers/richmond-virginia-23237/temo-sunroom-installed-by-melani-brothers-leaking-sunroom-richmond-virginia-523375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Different installer and state, Same problems

AUTHOR: Jlpars - (United States of America)

POSTED: Tuesday, August 14, 2012

I bought my TEMO sunroom in Kentucky from Sunrooms and More.  The salesman made alot of promises that have been proven to be almost all lies in the two years since we have had this garbage attached to our house.  Very familiar with the leaking problems, had to contact BBB to get them back to the house to smear caulking all over the place. (I could have done that).  The warranty you were promised regarding the "unbreakable" glass by the salesman is garbage.  The glass is breakable, sun rooms and more lied to us for months about replacing the item until I contacted TEMO.  Then I was made to look like some kind of lying fool.  If I could I would take this thing off of my house and return it.  Temo and its sales/installers are not customer friendly once they have your money.  Buyer Beware.

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