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Report: #433184

Complaint Review: Tenretni Limited | Tenretni Group | Tenretni Scam - Carmarthenshire Other

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  • Reported By: london Other
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  • Tenretni Limited | Tenretni Group | Tenretni Scam 46 Heol Waun Y Clun, Trimsaran, Carmarthenshire, Other United Kingdom

Tenretni Limited | Tenretni Group | Tenretni Scam | Tenretni Ltd are a company who scam and con people out of their money Carmarthenshire Other

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In November 2008 I bought a Lucrative website business and training package from Tenretni Ltd. They claimed that they only ever sold one of each type of business and yet one week after I bought the site through Ebay I was contacted by someone who had purchased the site over the phone having seen it on Ebay. Despite this I was persuaded to continue with the website.

In recent correspondence with the company I have highlighted a number of faults with the website and have repeatedly asked for someone to contact me to resolve the issues. That contact has never happened. I will summarise the faults with the service that I have received from Tenretni:

* The coding on the site appears to be faulty.
* In the original advertisement for the service that they provide they spoke of how they provide a full telephone support service from day one on every marketing package that is sold. On many occasions over the last three months I have been unable to get through to the company with the phone ringing out for several minutes at a time. On several occasions I have left messages for people and not received a reply.

* Over the same period I have numerous emails to various personnel within the company ignored with me receiving no reply.

* The website that I bought had, according to the sales page, been developed and extensively tested and then re-tested under the supervision of their expert Research & Development Team utilising the vast programming skills from top flight programmers around the globe. Despite this fact the site has taken over three months to get to it's present unfinished state.

* Throughout December I was in email and phone correspondence with the company to get Deep Links set up on the site. When these were eventually done at the end of December they did not work and it eventually took until the 18th January to rectify this situation.

* I have repeatedly requested by phone and email that a header was installed on the site to give it a finished look. A header appeared at the end of January in which the company name was spelt incorrectly and the company website address was not only mis-spelt but also gave a co.uk domain name instead of the .com domain which the site has. This has not been rectified.to date.

* In their advertisement they spoke about the site being fully search engine optimised. This is not the case and has never been discussed with me.

* In the original advertisement they spoke of me having the benefit of 17 years experience when it comes to training. The training I have received to date has been limited to Google ads training and training on article writing and submission. I have since learnt that the person who was training me had been working within Internet marketing for approximately 7 months. He spent the first two months of his Internet Marketing life trying to get to grips with Google Ads but then gave up because he considered it a waste of time. The company has failed to give me the level of training that was promised in their advertisement. The Internet Marketing Guru Dean Taylor has beed conspicuous by his absence over the entire three month period that I have been dealing with Tenretni.

* No further training has been forthcoming from Tenretni. I was offered one appointment but then went three weeks without contact before asking for a refund.

* At the time of writing this, my site has been off the web for four days because Tenterni are changing a server. I run another business with a hosted website and database and my service provider has managed to change servers without me suffering any downtime.

I have repeatedly raised these issues with Tenretni over the last month and have asked for a refund. They feel that they have supplied a good enough service to not to be obliged to refund my fees. I disagree as under the Sale of Goods Act they have failed to fulfil their contractual obligations

I have tried repeatedly to engage people at Tenretni in conversation to try to find an amicable solution to our dispute, originally asking for reassurance that the problems would be sorted out and after being repeatedly ignored I finally asked for a refund which has also been ignored.

The Sale of Goods Act 1979 makes it an implied term of the contract that goods be as described, fit for purpose and of satisfactory quality. As the company is in breach of contract I am rejecting the website and training package and request that they refund the sum paid to themof 1995

these people ( tenretni group | tenretni Ltd | Tenretni ) are pure internet scammers and will steal your money

You have been warned !!!!

Tenretni victim
london
Ireland

This report was posted on Ripoff Report on 03/11/2009 04:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tenretni-limited-tenretni-group-tenretni-scam/carmarthenshire-other-sa17-4bs/tenretni-limited-tenretni-group-tenretni-scam-tenretni-ltd-are-a-company-who-scam-a-433184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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