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Report: #796881

Complaint Review: the common scents - spanish fork Utah

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  • Reported By: Scott — fairfield Ohio USA
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  • the common scents 1962 n 300 w spanish fork, Utah United States of America

the common scents body oils 4 less would'nt return money or product spanish fork, Utah

*Consumer Comment: Common Scents is a Scam

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I bought 4 body oils from this company. They claim there 100% pure but when i poured some out i noticed they were really thick and had very little smell. This means common scents added something to the oils to make them thick. Which is not 100% pure. I notified common scents of this and they told me i could return them for an exchange. Well when i returned them they said they were used and wouldnt exchange them. So  i said refund my money with no answer back. So i filed a report with the Better Business Bureau. and common scents reply was the same. the oils was used so they wouldnt exchange them or refund my money. So i told common scents to return the oils i sent. They made me pay for shipping and now im waiting for the oils so i can have them checked to see what was used to thicken them. DPG or some other patroleum base oil. They really need to refund my money.

scott **** / ks aroma shop
(((email redacted)))

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This report was posted on Ripoff Report on 11/10/2011 03:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-common-scents/spanish-fork-utah-84660/the-common-scents-body-oils-4-less-wouldnt-return-money-or-product-spanish-fork-utah-796881. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Common Scents is a Scam

AUTHOR: Shannon - ()

POSTED: Wednesday, July 16, 2014

I ordered 5 different roll-on fragrances from "Common Scents".  Only one of the fragrances smelled similar to the real thing; that was for only about an hour before it smelled old and nothing like it was suppose to resemble.  The other four fragrances were terrible and smelled nothing like they should.

 I contacted the company (also known as "purebodyoil.com").  I asked the gentleman how I could return the merchandise.  He stated they do not accept returns.  I explained my disappointment with the fragrances.  He informed me that the ingredients are those from the particular perfume designer and maybe there is one not mixed properly.  I could return them and have them tested, traded for a different fragrance, or receive a discount on my next purchase.  Now why would I want to swap them out for another knowing they too will not smell similar to the real thing or loose their slight hint of familiarity.  Or, why would I place another order, given a discount, knowing I am not going to be happy with the merchandise?

 I informed the gentleman that I had just purchased several bottles of body oils that actually smell like the real thing from a store in town.  The smell also lasts all day and is very pleasing. It's just hard to get my frangrances as they sell out of them so quickly and I then have to wait and hope I get it before someone else makes the purchase.  I then asked to speak to his supervisor.  He informed me that he was the supervisor.  That told me that this "company" is really small.  They sell their "fragrances" in bulk, cheap, and accept no returns.  I'm sure they make a lot of money without a customer satisfaction guarantee.  I've learned my lesson!!!

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